Operator Technical Support
Resume:
Ron Nolf
Elyria, Ohio *****
*****@**********.***
Experienced warehouse operations supervisor seeks to contribute to a
growing, successful organization by applying 25 years experience of
quality, warehousing and automotive knowledge.
PROFESSIONAL EXPERIENCE
ZF Services North America, LLC.
Westlake, Ohio
North American Division of the ZF Group, one of the world's largest
automotive industry suppliers, with operations located in 34
countries.
Supervisor - Warehouse, Returns and Quality Team
January 2001 - June 2010
. Oversaw Returns Team processing all incoming customer returns
and warranties, replenishment and discrepancies using SAP
platform and physical inspection procedures.
. Updated and streamlined return and inspection processes as
needed to ensure cost effective resolution and the quickest
turn around times through thorough staff training resulting
in increased production.
. Reduced overall returns and improved quality by working
closely with Product Line Managers and Technical Support in
the areas of supplier concerns and manufacturing errors.
. Participated in daily supervisory meetings and end-of-day
scoreboard meetings.
. Coordinated staff attendance and vacation schedules along
with conducting annual performance evaluations and
appropriate disciplinary actions.
. Trained and certified warehouse staff using forklifts and
other machinery to maintain outstanding safety record.
. Provided customers with telephone technical support, shipment
information and any service needs.
Warehouse Labor January 1994- January
2001
. General Warehousing Operations-picking and packing orders,
inbound receiving, kit build production, outbound shipping.
. Tow-motor, Reach Truck and Order Picker experienced and
certified.
OTHER WORK EXPERIENCE
Lesco, Inc. Order Fulfillment June
1993 - December 1993
Goodman's Beverage Warehouse and Wine Puller
August 1990 - June 1993
Sam's Club Forklift Operator and Receiving
June 1986 - April 1991
R.L. Polk Machine Operator and Stock October
1985 - June 1986
Additional experience including Maintenance, Security Guard, Press
Operator, and Delivery Representative
MILITARY EXPERIENCE
United States Army Training and Operations Clerk, Driver
January 1976 - December 1979
Honorable Discharge
EDUCATION
Graduate Elyria High School
Elyria, Ohio
SKILLS
Computer: SAP, AS400, Microsoft Office Products, Outlook, Lotus Notes and
Internet
Equipment: Forklift, Electric Pallet Jack, Setup and Operation of Press
Machines and Inspection Tools
Other: LEAN Training / Process Improvement, CPR / First Aid Training,
Interstate Lift Trucks Forklift / Equipment Operator
Trainer
Contact this candidate