Customer Service Sales

Muriel Gonzalez

**** ****** **** **********, ***** 75161

972-***-**** / ************@*****.***

OBJECTIVE:

Seeking a challenging and rewarding opportunity in which I’ll be able to utilize the skills I’ve

learned in a professional work atmosphere

EDUCATION:

REMINGTON COLLEGE – DALLAS CAMPUS 07/08-Present

Associates of Applied Science in Criminal Justice

• Dean’s List/Perfect Attendance

SELECTED SKILLS:

Bilingual (English & Spanish) Oral/Written Communication Detail Oriented

Ability to work independently Time Management Organization

Critical Thinking Customer Service Analytic Ability

Punctuality Conflict Resolution

EMPLOYMENT HISTORY

COLE MOUNTAIN RESTURANT & CATERING COMPANY 2006-2009

Waitress/Hostess

• Check with customers to ensure that they are enjoying their meals and take action to

correct any problems

• Escort customers to their tables

• Explain how various menu items are prepared, describing ingredients and cooking

methods

• Inform customers of daily specials

• Prepare checks that itemize and total meal costs and sales taxes

• Present menus to patrons and answer questions about menu items, making

recommendations upon request

• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning

• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as

required

• Stock service areas with supplies such as coffee, food, tableware, and linens

References Available Upon Request

Contact this candidate