Customer Service Sales

EDUCATION

Saddleback College, CA

A.A. Chemistry

Magna Cum Laude

Phi Theta Kappa

Related Coursework

G.P.A.: 3.81/4.00

Intro to Psychology

Developmental Psychology - Child/Adolescent

Abnormal Psychology

Experience

F.A.D.E. Day Program Associate

January 2010 - July 2010

People Creating Success, Inc.

. Assist adults with developmental disabilities

. Aide with socialization skills focusing on self-esteem and personal

empowerment

. Promote community integration

. Support academic achievements and personal goals

. Assist with transportation training, volunteer and vocational

training, and health and fitness programs

. Provide up-to-date documentation of progress

. Participate in team employee meetings and annual review meetings for

the consumer

Student August 2008 -

December 2009

Saddleback College, CA

. Continued my education via online courses

. Macro/Micro Economics, Abnormal Psychology

Sales Associate January 2009 - May

2009

New York and Company

. Welcomed customers into the latest fashion trends

. Assisted customers with any specific clothing needs and

obtaining credit

. Facilitated purchases

. Promoted sales via passing out fliers and direct communication

. Was offered a temporary key holder position

Grader May 2006 -

December 2008

Karl Abrams, Professor of Chemistry

. Evaluated student's homework, labs, exams, quizzes

. Performed data entry using Excel or available grading software

Substitute Teacher's Aide for Special Education - Preschool, K-12, and

Independent Facilitator

November 2007 -

July 2008

Capistrano Unified School District

. Served as a Substitute Teacher's Aide on an as needed basis at

various schools throughout district

. Worked with children who have autism, behavior disorders, low-

level learning skills

. Taught math and science as needed

. Assisted in all areas of the curriculum

. Facilitated independent learning environments as well as social

interactions

Administrative Assistant May 2007 -

September 2007

AppleOne Employment Agency

. Contracted as an employee for Quest Software

. Supported the Sales Training and Delivery department

. Scheduled Webcasts using LiveMeeting and MS Outlook

. Maintained departmental budget

. Assisted with web-design for course development

. Aided in the organization of major department events

. Worked with team to meet deadlines on course production and

other projects

Project Aide/Specialist

September 2004 - May 2007

South Orange County Community College District

. Supported Division of Liberal Arts and Learning Resources at

Saddleback College

. Assisted walk-in students, faculty and visitors to the campus

. Maintained department files

. Answered phones

. Performed general office duties

. Proofread correspondence

President of Beta Epsilon Beta Chapter at Saddleback College

April 2002 - May 2006

Phi Theta Kappa International Honor Society

. Conducted meetings on a weekly basis

. Maintained event/project calendars for 4000+ membership

. Coordinated speakers, induction ceremonies and service projects

. Placed orders for organization (supplies, equipment, and

services)

. Supported officers and advisors and assisted membership with all

events

. Maintained finances - allocated funds, prepared budget

proposals, budget requests, processed incoming monies

. Performed daily clerical duties (phones, word processing, fax,

filing, customer service, data entry)

. Promoted fundraisers with fliers, e-mails, newspaper ads, and

direct communication

Skills

Microsoft Word, Windows 95/98/2000/XP/VISTA, Excel, MS Outlook, PowerPoint

Red Cross First Aid/CPR Certified

References available on request[pic]

Julia Jacobson

27322 Via Bella, Capistrano Beach, CA 92624

Ph: 949-***-**** Email: ********@***.***

Contact this candidate