Customer Service Sales

Kym Davidson

Gilbert, AZ

Phone: 602-***-****

Email: ******@*****.***

To whom it concerns,

I currently offer 12+ years of experience in the following fields: Administrative /

Clerical, Customer Service, Executive Assistance, Front Office, Marketing,

Telecommunications, Sales Assistance and Client Business Development. I’m

honest, dependable, work best independently or in a team environment. I'm a

quick learner that handles multi-tasks easily and enjoy learning new things. I’m

currently available and specifically seeking a part time position that can offer

daytime hours. My experience will offer you the help your looking for with quality

production and dependability. I would be glad for an opportunity to speak with

you further about this position if it is still available at this time.

Thank you for your consideration.

Sincerely,

Kym Davidson

Objective: To find a part time position with a stable company that will allow me

to use the skills I posess while learning new things.

Systems, Software and Programs Used:

Windows 95/98/2000/ NT/ XP/ VISTA, MS Outlook, Access, Adobe, PowerPoint,

MS Office, Word, Excel, Internet Explorer, Made2Manage supply chain

management software, LPS loan processing software, Act, Great Plains and

Siebel Front Office Customer Relationship Management software. Scanning

Software, Paint, Print Shop Pro, Corel.

Skills and General Experience:

Have provided daily executive assistance to Senior Management, CEO's and

multi departments. Much experience with creating client rapport, establishing

new business relations and managing existing accounts. Internal liaison between

several different departments. Attended and arranged daily staff meetings.

Assisted with marketing campaigns. Experience with handling and processing

highly detailed and confidential information. Researching special projects and

information gathering. Travel arranging and managing daily office needs. Good

basic math, accounting and time management abilities. Price quoting, Banking

deposits and withdrawals, 10 Key, 55 wpm Typing, Faxing, Alpha and Numeric

Filing. Very heavy phone and customer service work, written and email

correspondence. Intermediate desktop publishing skills. Experience with creating

company news letters, presentations and basic web page designs. Advanced

excel spreadsheets and pipeline experience. Heavy database management

skills. Possess basic computer troubleshooting skills. Experience with basic

shipping and receiving. Provided tracking and shipping information to customers

daily. Processed purchase and work orders. Reviewed loan documents for

compliance. Created reports and typed bids and proposals. Miscellaneous skills

include retail, manufacturing assembly, art/music, photography assistance and

sales.

Work History

UTAZ Development Gilbert, AZ Commercial Developer

Position: Corporate Receptionist / Admin Assistant 11-05 / 02-08

Answered all phone calls from a multi 36 line switchboard. Received and sent all

mail and courier packages. Ordered office supplies, cleaned and stocked kitchen

area with water, food and supplies. Maintained all Gestetner copiers, wide format

machines, faxes and printers. Compiled weekly tracking reports. Scheduled

meetings daily for 3 different conference and war rooms. Greeted guests and

provided pro-active customer service to vendors. Scheduled vendor calls or visits

when necessary. Created and submitted purchase orders regularly. Maintained a

detailed sales marketing filing system. Managed specialty print jobs and sales

materials. Delivered bank deposits. Received and processed construction

prelims. Assisted with special projects and mass mailings that required mail-

merging abilities. Used Microsoft Word, Outlook, Excel and Access on a daily

basis.

Westmark Homes Mesa, AZ Custom Home Builder

Position: Executive Admin Assistant 08-04 / 04-05

Handled all front office duties. Interacted with clients and vendors daily.

Conference set up.

Dispatching and accounting assistance.

Savage Universal Chandler, AZ Paper Manufacturing for the Art and Photo

Industry

Position: Customer Service (Precut Division) 06-03 / 08-04

Inside sales representative and assistant to sales manager. Responsible for

selling, closing and managing large and mass scale die cut mat orders for

national chain stores.

Tectura Tempe, AZ CRM Web Development and Management Firm

Position: Business Development Manager 09-01 / 06-03

Responsible for maintaining corporate relationships between large global and

national accounts regarding their IT and upper management departments. For

global technical software promotion. Attended seminars and traveled regularly.

John Perona Enrolled Agent Mesa, AZ Accounting and Financial Advisement

Firm

Position: Client Service Rep / Admin 03-98 / 09-01

Responsible for promoting business to local clients and businesses with a

resulted 40% increase in business.

Education

Hutchinson High School Hutchinson, KS

Academy of Performing Arts / Voice Instruction Kansas City, MO

City Spark / Audio Sound Production and Engineering Kansas City, MO

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