Customer Service Sales

Jason Leon

**** ********* ****

217-***-****

****@*******.***

Professional Experience

Kohls- supervisor: February 2005-present

( Assist customers and associates with questions pertaining to all

departments of the store.

( Motivate, train, and inform personnel of special events and store

procedures.

( Prioritize and Make logical decisions in a fast pace environment.

( Communicate issues with management and resolve problems effectively

Ramada Inn- Front desk/ night audit: March 2006-present

( Check inn guests, take reservations, and manage night shift

operations.

( Balance cash drawer, investigate discrepancies, and perform night

audit procedures.

Illinois State Treasurer-Researcher: February 15 to April 15- 2005-

temporary

( Entered data to initiate claims for lost property.

( Investigated certificates, wills, bank statements, and documents to

ensure ownership of

( Property

( Attached property to claims and used the coins system to analyze

data accurately.

Interstate All Battery Center- Assistant Manager/Sales: March 2000 to

October 2004

( Increased sales by over 50% in 2 years to achieve sales goals set by

ownership.

( Supervised store operations from deliveries to ordering product.

( Assisted customers in product support and customer service

( Made 20 follow up calls a day on prospects and established accounts.

( Entered inventory into the computer and maintained stock levels to

ensure customer

( Satisfaction

EDUCATION

Carl Sandburg College - Associates in Science Spring 1994

UIS - Business Administration -Fall 1995 - winter 1996

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