Data Entry Assistant
Resume:
Amanda D. White
*******.**@*****.***
Burbank, CA
Objective: To be an active and responsible part of the company, and
provide knowledgeable and accurate information and
service to the customers.
Education: B.A. - Biology (in progress)
California State University, Northridge
Relevant Experience: Diagnostics Laboratories (formerly MDL/MDX)
Call Center Representative
November 2009-present
. Answer high volume of incoming calls with pleasant
phone voice
. Data entry: Input phone orders while caller is on the
line
. Fax results using computer system
. Resolve any issues for facilities within the scope of
my power
MDL/MDX
Client Service/Dispatch-Lab
July 2008-November 2009
. Dispatch phlebotomists and mobile x-ray technicians
to 130 facilities daily
. Input same day and future lab and x-ray orders
. Handled all customer contact via telephones or faxed
orders and requests
. Faxed and confirmed receipt of all results through
the computer system or manually to facilities
. Accession and process laboratory specimens and
prepare them for Microbiologists or Clinical
Laboratory Technicians when needed
Klotz Student Health Center
Medical Records Clerk
June 2006- May 2007
. Organize and collect patient health records for
appointments with up to 25 providers daily and also
collect from medical records file room for entire
student body, staff, foreign exchange students, and
visitors
. File away individual patients test results
numerically
. Shred documents from purged files and other documents
. Assemble new files for patients; labeling files
. Verify patient information with Pyramed system
Lab Assistant/Front Desk Receptionist
Jan. 2006- May 2007
. Check in patients and notify radiology technician and
laboratory technicians and alphabetically file lab
results
. Collect specimens from patients and send to the lab
. Prepare specimens to be sent out for further
examination at Cedar Sinai and Women's Pathology
Laboratory
. Input patient information into systems for entire
student health center
Solutions By FourSight, Inc.
Clerical Assistant
Oct. 2005- Jan. 2006
. Contact clients about appointments and maintaining
customer relations by mailing birthday cards, etc.
. Assemble monthly newsletters to be delivered to
database of 500-600 clients
. Research new business opportunities and marketing
outlets
Countrywide Correspondent Lending
Suspense Coordinator
Aug. 2005- Oct. 2005
. Evaluating system and manually generated problems
(suspensions) with individual loans and correct as
many as possible so the loan will fund.
Loan Purchaser
March 2004-Aug. 2005
. Identify and flag specific loan paperwork in loan
application
. Inputting customer information into Gems application
to begin the process of the loan (data entry)
Experience: Creative Paradise Scrapbooking
Sales Associate
October 2006-June 2007
. Greet customers when entering and leaving store
. Assist customers with individual projects
. Complete transactions using QuickBooks
. Maintain store cleanliness
. Direct customers to correct products and cross sell
when necessary
Burbank City Employees Federal Credit Union
Real Estate Loan Clerk
June 2003- Aug. 2003
. Filing, photocopying, and packaging home loans
. Calculating home loan rates to be put on the board
outside in the lobby and on the website
. Pulling credit reports and going into accounts to
balance them and delete funds upon payment
References: Upon request
Contact this candidate