Sales Real Estate

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Carol Howard

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Experience

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Kelly Services

January 2009 - Receptionist Montgomery, AL

January 2009 Housing Authority

Answered incoming calls.

Input, maintained, and updated work orders.

Filed tenant complaints.

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Kelly Services

April 2008 - Receptionist Montgomery, AL

October 2008 Wachovia Securities

Answer incoming calls.

Greet customers.

Give stock quotes.

Process mail.

Schedule meetings for brokers.

Provide administrative support as needed.

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Bank of America

May 2006 - July Telephone Sales Rep Alpharetta, GA

2007 I

Provided information to customers for online lending of

auto, boat, and rv loans.

Trained newcomers to the department on policy, procedure,

and telephone etiquette.

Received numerous 'Spirit Points' and Awards for outstanding

service.

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Aspen/ Bank of America

February 2005 - May ATM Fraud/Tax Atlanta, GA

2006 Processor/Telephone

Sales Rep

Tax Processor For Bank of America Lockbox

Trainer and Supervisor for the Lockbox

Worked in the Electronic Fraud unit to detect and deter ATM

& Electronic fraud.

Worked in the elending department as a liaison person for

the customer/sales/underwriting teams.

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BellSouth

October 1998 - May Service Atlanta, GA

2004 Representative

Reviewed and input telecom orders into various software

systems checking for errors and clarity

Liaison for alternate telecom companies management and staff

to troubleshoot and correct problems

Received numerous awards for excellence

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Internal Revenue Service

February 1997 - Data Transcriber Chamblee, GA

June 2000

Reviewed and input information from tax documents into IRS

database

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Norrell

June 1997 - October Administrative Atlanta, GA

1998 Assistant

Worked primarily for SunTrust Real Estate & Development

Department

Received guests

Typing, filing, answering calls

Handled accounting files for various venders doing business

with SunTrust

Created reports

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Airport International Concessions

October 1988 - Supervisor College Park, GA

September1995

Supervised 20-40 people for a TCBY franchise

Open/close shops

Reconcile change fund banks

Daily inventory of shop goods

Ensure maintenance of shop to corporate standards

Accounting duties associated with daily revenue intake.

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Education

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Atlanta Metropolitan College Computer Info Systems

Atlanta, GA

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Skills

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Microsoft Word, Excel, PowerPoint

Access w/ SQL

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Contact this candidate