Customer Service Data Entry

Shawni Ton-loy

***** ****** **. *** #** Yucaipa CA, 92399

909-***-**** Home 951-***-**** Cell

*********@***.***

MANAGEMENT & CUSTOMER SERVICE PROFESSIONAL

OBJECTIVE: To find an entry level position with a progressive company,

That will have opportunity for training and advancement within the

company.

Profile More than 6 years' successful experience in

customer service and support with recognized

strengths in management, Managerial duties include

answering phone, computer skills, generate rental

and advertise, budgeting, implement credit and

criminal background checks, collect rents and

submit deposits.

Excellent working knowledge using, Microsoft

Excel, WordPerfect, Microsoft Word.

Ability to train, motivate and supervise employees.

A team player, acknowledged as "Total Quality

Customer Service Professional."

Develop weekly plan & process payroll and daily

reports, schedule vendors and maintain updates,

accurate inventories and availability.

Professional Skills Bilingual, great phone adequate and customer

service, friendly and professional attitude.

Great, multi task, very functional, flexible, and

versatile

Skilled at learning new concepts quickly, working

well under pressure, and communicating ideas

clearly and effectively.

Proactive planning managed 15 to 70 units

,supervised a team of employees

Organizational skills & certificates in Crime free

multi housing, sexual harassment & Fair housing.

Employment Acquire Property Management Co 2008 -

.Placentia, CA Present

Property Administrator $18.00-$10.00 + Apt

Managed 3 properties from 15 to 70 units

Supervised maintenance and scheduled units

for rent ready

Work with data entry,payables, weekly

reports

Schedule vendor for painting,cleaning

Collected rents deposited in bank, served

notices.

2003 -

Satellite Property Management Company 2008

Santa Ana, CA

Property Administrator $14.00 +Apt &

utillies

Manage 2 properties from 15 to 40 units

Advertise properties, data entry,

payables, payroll, and weekly reports,

credit checks, move in paper work.

Lease units, Schedule units to be prepped

for rent ready

Collected rents made deposits, move in &

move outs.

El Tapatio Supermarkets Riverside, CA 2002-200

Cashier $9.50 4

Head Cashier giving change to cashiers.

Charging customers, answering phones

directing customers.

Customer Service,Stocking & Facing

,memorizing all produce and codes,

Opening & closing store, counting out

register.

.References

Supervisor: Tamara Trowbridge 951-***-****

Lynwood Apartments: Arlene Aguirre 909-***-****

Kendall Palms Apartments: Evelyn Molina 909-***-****

Jackson Street Apartments: Jocelyn Placentcia 951-***-****

Maintenance Supervisor: Thomas Hernandez 909-***-****

Personal Reference:

Personal Reference: Yvonne

Galindo 951-***-****

Personal Reference: Claudia Garibay 951-***-****

Personal Reference: Amanda Merrill 909-***-****

Business Reference:

Pro Choice Carpet Care: (Mike) 951-***-****

Rooter King Plumbing: (Dan) 310-***-****

Legacy Air Conditioning: (Steve) 909-***-****

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