Customer Service Sales

Jerry j Trujillo

**** ******* *** ***

Lancaster, ca 93535

Home: 661-***-****

Cell: 661-***-****

E-Mail: ************@****.***

Summary and profile: Excellent customer service skills, data entry,

excellent clerical and administrative skills, excellent report building and

customer retention rate and customer base, track record in building long

lasting customer base and trust relationships, inside sales, purchase

orders, front office, Serving the client, client negotiations.

Competetencies: Experienced and well versed in customer service, enjoy one

on one person to person customer relations, and working in the

administrative office atmosphere, I build trust and a worthy customer base

with a track record in repeat base business and strive for that excellence

in administrative applications and skills, negotiations, inside sales,

outside sales, management, bilingual, serving in leadership.

Work Experience:

Sunbelt Rentals Inc: Rental Manager: Produced professional and efficient

servicing of all walk-in customers and multi-tasking while speaking with

clients, via rental counter and telephone assist clients in the selection

and applications of various styles and types of high reach equipment and

earth moving construction equipment, negotiate rental rates delivery times

and specifications of rental order, process bank deposits, check approvals,

and process customer charge account applications, file, assist dispatcher

in locating rental equipment, my greatest accomplishments were servicing

and building report and relationships, serve as a liaison between client

and sales force.

May/2006 through July2007/

Ahern Rentals Inc: Store Manager/Assistant Manager/Parts Department,

Manager/Dispatcher: Participation in safety coordination and meetings with

branch staff, including recruitment and termination of staff, implementing

Ahern policies and procedures, ensuring 100% customer satisfaction,

possessing sound independent judgment and communications skills,

administrative application and dexterity, purchase orders, responsible for

purchases of equipment, serve as a liaison between the client and sales

force, liable and responsible for store profitability and a professional

appearance and structure.

May/2003 through May/2006

Nations Rent Inc: Customer service Representative/Dispatcher: customer

relations, sales of new and used construction equipment, merchandising,

merchandising displays, and marketing of contractor consumables, run

reports, dispatcher and route drivers, assign delivery schedule and routes,

daily truck inspections dot, served as a liaison between sales force and

the client, inside sales, clerical.

May/2001 through May/2003

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