Customer Service Manager

Dan Wendt

***** ****** **

Greenwood, Mo *****

816-***-****

*******@*******.***

Summary: Acquired my Bachelor's Degree in September of 2010 with over 8

years with working on and with computers. I have 16 years of customer

service experience and I am looking for a company that can utilize my

technical skills that I have obtained and allow me to continue learning and

grow within the IT/ISS field.

Education: ITT Technical Institute 9/2006 - 09/2010

Kansas City, Mo Bachelor's Degree ISS/Network Security

3.37 GPA over 90% attendances

Relevant Classes: Introduction/Intermediate Computer Programming, Microsoft

Operating System XP, Microsoft Office 2003/2007, Network Standards and

Protocols

Microsoft Network Operating Systems I @ II, Database Development Linux,

Wan, Implement, design, and set up a small business network

Technical Skills: Computer experience: 8 years hardware and software

install computer repair, computer upgrades, and custom hardware setup

Operating Systems/Platforms: Windows XP/Seven/Vista, Server 2003, Fedora,

Office 2003/2007, Networking

Work Experience: Price Chopper 4/2003- 03/2010

Lee's Summit, Mo

Assistant Night Manager/Night Stocker

Customer Service, Inventory, Product Ordering, Loading and Unloading

Trucks, Supervising Employees, Employee Training

Self Employment 2002/Present

Greenwood, Mo

Computer maintenance, Upgrade/Install Operating System,

Spyware/Adware/Virus removal, Backups, Software Installs

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