Macon Gwin
**** ******** ***. # *, *********, CA 92504
******@*****.***
Summary
Medical Records Technician and Receptionist with over 6 years of Health Care experience.
Areas of experience include professional ethics, federal, state and local statues relating to medical
records. Strong written and oral communication skills. Proven ability to meet time lines for records
processing assignments. Knowledge of patient information systems, computer tracking systems
and management of medical records. Detailed oriented, organized, strong interpersonal and
teamwork skills.
Professional Experience
Riverside Medical Clinic, Riverside, CA, October 2007 - May 2010
Patient Service Representative
• Patient service representative for peds in a busy medical clinic.
• Answer busy multiple phone lines.
• Greet and ensure patient satisfaction.
• Prepared charts for appointments.
• Took messages for doctors and/or nurses.
• Collect co-payments.
• Verify patient insurances.
• Kept written logs of referrals.
Riverside Medical Clinic, Riverside, CA, May 2005 - October 2007
Medical Records Technician
• Medical records technician for a busy medical clinic.
• Met daily demands of simultaneous deadlines for retrieval and filing of medical record
jackets and documentation.
• Prepared and maintained charts for new and existing patients accurately within timelines.
• Ensures records are purged and prepared for storage according to department standards.
• Processed pharmaceutical refill request.
• Trained new medical records technicians on medical records procedures with positive
feedback.
• Worked in teams to ensure all doctors' offices got patients charts on time for appointments
and/or stats.
• Ensure charts are in numeric order.
Macon Gwin
In Home Child Care Provider, Moreno Valley, CA, June 1997 - May 2005
Self Employed
•Provided and organized daily child care activities.
•Provided daily transportation to activities and appointments.
•Tutor children in academic subjects.
•Prepare and serve nutritious meals and snacks.
•Purchase, organize and stock household groceries and supplies.
Inland Empire Community Health Center, Bloomington, CA, Nov 1995 - June 1997
Medical Records Clerk
•Medical Records Clerk for a medical clinic.
•Prepared and maintained charts for new and existing patients accurately within timelines.
•Met daily demands of simultaneous deadlines for retrieval and filing of medical record jackets
and documentation.
•Ensured records are purged and prepared for storage according to department standards.
•Maintained an accurate storage log and destroyed outdated records following procedures.
•Assisted management to develop new medical records policies and procedures that improved
efficiency.
•Trained new medical records clerks, inter-office medical professionals on medical records
procedures with positive feedback.
•Developed report to monitor requests for medical and legal documents.
•Ensure medical charts are in alphabetical order.
Education
Arlington High School, Riverside, CA, June 1994
GED
References
References are available upon request