Customer Service Manager

LeRoy Linwood Jr. **** W. George Peoria, Illinois 61605 309-***-****

Education___________________________________________________________________

__________

Bachelor Degree - Major - Health Information Management with an

08/04 to 05/08

emphasis in Community Health (Minor)

Illinois State University

Associate Degree - Computer Science

08/99 to 12/01

Illinois Central College

Experience:_________________________________________________________________

__________

Central Illinois Agency on Aging

08/08 to Current

> Work with Executive Director in areas of Program Management.

> Supervises others

> Coordinate services with Providers.

Professional Practice

05/07 to 06/07

OSF Saint Francis Medical Center

> Performed duties and responsibilities of medical records, data

entry, and coding.

> Analyzed and reported clinical data about patients as requested by

the Quality Manager.

> Participated in management meetings.

Peoria, IL

Westminster Church

04/06 to

06/07

Custodian/Maintenance

> Cleaned and maintained the church property.

> Assisted the wedding committee with weddings.

> Assisted church members with personal needs.

Peoria, IL

The American Red Cross

03/07 to 04/07

Volunteer

> Assisted in teaching children how to practice safety awareness.

> Performed tasks according to display setups.

> Traveled to different locations to educate the public on how to

prepare

for weather disasters.

Peoria, IL

Alpha Graphics

05/04 to

02/06

Delivery/Associate

> Delivered office supplies to customers.

> Assisted with the preparation of office products to be delivered.

> Performed customer service.

Peoria, IL

WorkForce Development

11/03 to 04/04

Surgical Technician Training

> Assisted in the passing of surgical instruments to surgeons.

> Prepared the operating rooms for surgery.

Peoria, IL

Mitsubishi Motors

10/88 to

06/99

Associate

> Assembled auto parts using a variety of tools.

> Performed quality checks.

> Assisted co-workers with job specifications.

Normal, IL

Skills______________________________________________________________________

___________

Microsoft: Access, Excel, Word, PowerPoint

3M Coding & Reimbursement

Contact this candidate