Customer Service Representative

Pader Vang

**

Willie Street, Apt. *L

********@*****.***

Lowell, MA 01854

(978) 944-

6710

Ambitious and hard working Office Aide with over five years of strong

computer software skills and knowledge of office equipments in search

of a File Clerk position and growth with a stable company.

Summary of skills and qualifications

. Five years of book keeping and clerical skills such as data entry

by ten key, distribute employee checks, file and store

confidential reports and information by dates and file order,

process and distribute mail.

. Detail-oriented, organize and manage work load to meet deadlines.

. Self-directed and work well with others.

. Trained and supervised colleagues on new systems and policies.

. Quick learner, hard worker and able to multitask and maintain

professional demeanor in fast paced environment.

Professional history

Circles

Chelmsford, MA

Customer Service Representative/ Service Professional

05/2010-Present

. Answer calls during high volume calls, transfer calls to correct

extension and department, enter and verify customer information

into CCS system and provide concierge services to high end

clienteles.

Raley's

Modesto, CA

Drug Clerk / Book keeper

07/2007- 02/2010

. File reports, answer phones, direct calls to correct department,

weekly data entries in to Quick Books Pro, make copies and fax

reports for corporate office, weekly bank deposits, and weekly

safe verification.

. Greet customers, cashier, suggest sales, postage meter letters,

ship and handle and packages.

R-N Market

Modesto, CA

Cashier/ Book keeper

08/2004-07/2007

. File documents, weekly data entries and reports, fax and copy

documents, answer phones, direct calls to extensions, make copies,

and weekly bank deposits.

. Cashier, bag groceries and carry out services.

educational Background

Modesto Junior College

Modesto, CA

Associates of Arts in Business Administration

December 2009

Peter Johansen High School

Modesto, CA

Diploma in June 2006

computer SKILLs and key strengths

Customer Service, MS Word, MS Excel, MS Outlook, PeopleSoft, Quick Books

Pro, Type 50 wpm and 10-key.

Languages

Fluent in English and Hmong

Contact this candidate