Christopher-Jason Sengdara
***** ** *** **. *** #221
VICTORVILLE, CA 92392
909-***-**** (Cell)760-***-****
abkcuz@r.postjobfree.com
WORK EXPERIENCE
Technician Dell, inc. / WellPoint
March 2010 - August 2010
. Have worked with printer configurations for network and repairs
. maintaining network equipment using CiscoWorks 2000
. Have emulation software for Host platform connectivity and browser
configuration for Internet
. Have installed and troubleshoot client software and operating systems
Windows XP
. Work with Novell Netware client/server and workstation installation
. Have administered Microsoft 2003 client/server, Active Directory, and
Microsoft Office XP workstation installation
. Server/Active Directory, Microsoft Exchange 2003, SonicWALL
Firewall, Blackberry Enterprise Server) for end users
(Administrative, Accounting, and Faculty Staff).
. Administer user accounts for Active Directory, Corporate Mail and
Calendar systems and remote access servers.
Tech Lead Dell Riverside, CA
April 2008- January 2010
. Worked on 2 Dell/VA Migration projects. Dell Expert Soft Skills
. HCA Migration Dell Imaging and support
. Set exceptional that are attainable, within budget and completed on
schedule
. Create and maintain project plans with costs/budget and resource
allocation/availability
. Prepare weekly project status reports/presentation to communicate
project progress
. Altiris, DNA, DameWare Remote and other Helpdesk ticketing system
. Novell GroupWise 7.0 and 8.0 client installations, configuration and
troubleshooting
. Have worked with printer configurations for network and repairs
. maintaining network equipment using CiscoWorks 2000
. Have emulation software for Host platform connectivity and browser
configuration for Internet
. Have installed and troubleshoot client software and operating systems
Windows XP
. Work with Novell Netware client/server and workstation installation
. Have administered Microsoft 2003 client/server, Active Directory, and
Microsoft Office XP workstation installation
Project Manager DIRECTV Group Inc. El Segundo, CA
May 2007 - February 2008
. Plans, directs, and coordinates activities of projects to ensure that
goals or objectives of projects are accomplished within prescribed
time frame and funding parameters.
. Manage technical resources/vendors to address hardware or software
issues whenever necessary and drive toward resolution.
. Managing contracts and vendors; Creating and managing project teams
and cross-functional teams; Developing and implementing process
controls.
. Participating in variety of regulatory meetings and reviewing industry
documents; Acting as a liaison between Procurement Management and
vendor/partners on contract development.
. User of Novell GroupWise 6.5 and 7.0
Sr. Desktop Support Technician / Sr. System Analyst Molina HealthCare,
Inc. Long Beach, CA December 2006 - May 2007
. Manage servers and desktop machines maintained by the Corporate
Information Security Group.
. Stay abreast of security updates to all OS, application, and
development software and perform patching in a safe and coordinated
manner.
. Perform all other regular system maintenance, scripting and automating
this where appropriate.
. Asset Management System (Altiris) Policy and procedures development.
Manages IT training and product evaluation programs. Design and
manage the implementation of a "Self-Help Portal" Works with Desktop
Admin Manager. Writes, updates, and submits technology plans for
approval.
. Have work with printer configurations for network and repairs
. maintaining network equipment using CiscoWorks 2000
. Have emulation software for Host platform connectivity and browser
configuration for Internet
. Have installed and troubleshoot client software and operating systems
Windows XP
. Work with Novell Netware client/server and workstation installation
. Have administered Microsoft 2003 client/server, Active Directory, and
Microsoft Office XP workstation installation
Helpdesk Support/ IT Software/DeVry University, Pomona, CA
February 2003 - December 2006
. Resolve simple software and network problems over the phone using
end user support.
. Troubleshoot software programs (Microsoft Office, Novell,
QuickBooks, PeopleSoft,
. Symantec Ghost, Symantec Backup Exec, Windows XP/Vista, Mac OS,
Windows 2003
. Server/Active Directory, Microsoft Exchange 2003, SonicWALL
Firewall, Blackberry Enterprise Server) for end users (Professors,
Students, Administrative, Accounting, and Faculty Staff).
. Administer user accounts for Active Directory, Corporate Mail and
Calendar systems and remote access servers.
. Novell GroupWise 6, 7 and 8 client installations, configuration and
troubleshooting
. Have works with printer configurations for network and repairs
. maintaining network equipment using CiscoWorks 2000
. Have emulation software for Host platform connectivity and browser
configuration for Internet
. Have installed and troubleshoot client software and operating systems
Windows XP
. Work with Novell Netware client/server and workstation installation
. Have administered Microsoft 2003 client/server, Active Directory, and
Microsoft Office XP workstation installation
Network Administrator Support KTLA-TV 5 WB Los Angeles, CA
March 2004 - September 2004
. Responsible for trouble shootings for the Help Desk and
authentication of the administration segment.
. Maintain networks of over 300 workstations that include ghosting;
Image repair, and uploading to server.
. Maintain and administer LAN, MAN, and WAN, Microsoft, Server
operating systems NT4; Windows 2000 and 2003 or later release,
Microsoft SMS; Firewall and internet connectivity (Checkpoint);
Cisco Router and Switches
. Have worked with printer configurations for network and repair
. Have maintained network equipment using CiscoWorks 2000
. Have emulation software for Host platform connectivity and browser
configuration for Internet
. Have installed and troubleshoot client software and operating systems
Windows XP
. Work with Novell Netware client/server and workstation installation
. Have administered Microsoft 2003 client/server, Active Directory, and
Microsoft Office XP workstation installation
Associate Mechanical Engineer Johnson & Johnson Irvine, CA
November 1997 - March 2001
. Inspect all parts and materials from outside vendors and calibration
of all tools and materials produced within the company.
. Build an injector pump for the sterilizer machine for hospitals and
medical clinics.
Warehouse Help - Packing, Receiving, Assembly, and Shipping - clean
room
TECHNICAL PROFICIENCIES
Platforms: UNIX (HP-UX), Linux (Red Hat), Windows 95/98/NT/2000/XP,
MS/DOS, and AS400
Networking: TCP/IP, Novell, DECnet, ISO/OSI, IPX/SPX/NW Link, SMS/SQL,
Ethernet, Token Ring, VPN.
Languages: UNIX Shell Scriping, C, Basic, HTML, Java, SQL 7, UML.
Tools: LAN Manager, ISS RealSecure, Checkpoint Firewall, Norton
Firewall and Ghost, McAfee/Norton Virus Protection Utilities,
Microsoft Office Suite (Word, Excel, PowerPoint, Access,
Project, Outlook), FrontPage, PeopleSoft, QuickBooks and
Documentation.
EDUCATION
Bachelor of Science in Networking and Communication Management
DeVry University, Pomona, CA