Customer Service Supervisor

Jeremy I. Williams

**** ***** ******

Philadelphia, Pa 19150

C: 215-***-****

***************@*****.***

PROFILE

A highly dependable and responsible worker with the ability to learn

quickly and perform

tasks with minimum supervision. Three years of perfect attendance; good

interpersonal and communication skills with proven customer service

experience. Self-motivated and detail-oriented with demonstrated ability

to work as part of a team, meet tight deadlines, and maintain job

standards. Accepts responsibility for accuracy and completion of job

tasks.

EXPERIENCE

UPS Horsham, PA

9/2007-Present

700 Blair Mill Rd 215-***-****

Package Sorter and Delivery Clerk responsible for removing packages

from shipping

trucks; Accurate data entry of package information into UPS computer

system;

Distribution of packages to appropriate final delivery trucks; Updates

package shipping

and truck information using inbound feeder system. Accepts

responsibility for

final check to ensure all packages are appropriately logged and

distributed. Reports

discrepancies and department issues to Supervisor and assists with

problem

solving/investigations.

Wal-Mart Super Center Willow Grove, PA

2/2008-Present

2101 Blair Mill Road 215-***-****

Wal-Mart Customer Care Associate responsible for cart collection;

assisting customers

with carryout and product /item location; other tasks as requested by

supervisor.

Wal-mart Norristown, PA

6/2007-2/2008

53 W Germantown Pike 610-***-****

Wal-mart Customer Care Associate responsible for unloading trucks and

distribution to

the appropriate departments; Zoning and organizing product shelves;

performed additional

tasks as requested by Supervisor.

Diversified Screen and Digital Printing, Inc. West Conshohocken, PA

4/2006- 9/2007

6 Union Hill Rd 610-***-****

Press Helper responsible for assisting printer with organization of

final products;

product assembly and packaging; press feeding and maintenance.

Tyler School of Art, Temple University Philadelphia Pa

9/2004 - 5/2005

Printmaking Technician responsible for maintenance of studio equipment

&

inventory, monitoring student compliance with safety regulations.

EDUCATION

B.A., Printmaking, Temple University, Philadelphia PA 2005

Digital Media Certification, Moore College of Art and Design 2006

TECHNICAL SKILLS

Quark Express, Photoshop, Illustrator, Flash, Manual

Printing Press Operation,

Silkscreen, Painting, Drawing, MS Word, MAC & PC operation,

Internet

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