Customer Service Manager

[Type your name]

Vanessa L. Lane

*** ********* ******, ******, ** 67356

*** . *** . ****

********@*****.***

[Type the author name]

EDUCATION

Bachelor’s of Art - Art History Oklahoma State University

2007 Stillwater, OK

ULAE Goldston Academic Scholarship 2006

President’s Honor Roll 2006

Dean’s Honor Roll 2004, 2005, 2006

GPA 3.30

EXPERIENCE

Assistant Banking Center Manager Great Southern Bank/Team Bank

February 2008 – Current Parsons, KS

Market banking services and develop new business, while managing staff and

ensure that they exceed their own personal goals. Recruit, hire and train new

employees while coaching current employees to strictly adhere to regulations

and compliance. Annual evaluation in April 2010 was at “Exceeding

Expectations” and was described as being trustworthy, detail oriented, and

noted for having above par ethical standards.

Store Manager Payless Shoe Source

May 2007 – January 2008 Bixby, OK

Responsible for maintaining the company standards in the Bixby location and being a

model example for customer service. Planned, organized, and maintained planograms

during bimonthly sales events and seasonal floor changes. Conduct associate meetings

to discuss daily, weekly, and monthly reports.

VOLUNTEER

South Broken Arrow Library

Summer 2005

INTERNSHIP

Philbrook Museum of Art

Summer 2006

Page 2

Contact this candidate