Customer Service Medical

**** *. ** ***** ***

Cadena sp 217-***-****

Colton, CA 92324

Debbie Garcia

Objective To obtain a clerical position that will allow me

to utilize as well as enhance my clerical,

communication, and interpersonal skills.

Summary of

qualifications More than eight years of experience

Great customer service skills.

Profound ability to communicate effectively

written and orally

Immense ability to multi-task and establish

priorities.

Exceptional organizational skills and attention to

detail.

Enjoy changing work loads/shifts demands

Ability to exhibit initiative, responsibility,

flexibility, and leadership.

Ability to maintain flexible attitude and approach

towards assignments and successfully operate

under guidelines.

Ability to operate telephone, photocopier,

fax machine, and computer workstation.

Exceptional ability to work well in a team and

individually.

Strong ability to respond to common inquiries or

complaints from clients, regulatory agencies or

members of the business and general community at

large.

MS Office software, Fax, Copier and Multiphone

line.

Work experience 2008-2008 Tapout Warehouse

Grand Terrace,CA

Order Puller

Inventoried merchandise in warehouse. Read

shipping order to determine items to be packed for

shipment. Obtained correct amount, style and/or

size of product from warehouse shelves. Inserts

product into boxes for shipping.

2007-2008 San Manuel Casino

Highland, CA

Housekeeper

Maintain all areas of casino using various

cleaning products and equipment. Cleaned up

spills, pulled trash, clean sinks, toilets,

mirrors and counters. Vacuumed floors, detailed

restrooms performed other housekeeping duties as

requested.

2006-2006 San Bernardino Unified School

District San Bernardino,CA

Rec Aide

Provided care for infants ranging from birth to 18

months, such as changing diapers, preparing and

serving meals. Interacted with infants to enhance

their developmental skills. Kept records of

infants daily activities/care.

1996-2004 San Bernardino Co

San Bernardino,CA

Clerk II

Entered case information into the computer.

Proofread legal documents before they were sent

for court filing. Processed the documents when

they were returned from court. Updated various

programs with new information as needed. Processed

incoming and outgoing correspondence. Answered

telephone and assisted customers with obtaining

case information. Filed cases and paperwork

alphabetically and numerically. Scheduled

appointments. Substantial public contact on the

phone and in person. Covered reception as needed.

Use of office equipment such as copy and fax

machine. Performed other clerical duties as

assigned. Member of the legal document processing

team and the phone team. Averaged 75- 100 calls

per day.

1994-1996 Loma Linda Medical Group

Loma Linda, CA

Medical Records Clerk

Pulled and prepared patient files for office

visits. Filed confidential Medical documents.

Updated computer with patient information as

necessary. Use of office equipment such as copy

and fax machine.

1993-1994 St. Bernardine Medical Center

San Bernardino, CA

Admitting Clerk

Admitted Patients to hospital. Obtained patients

information regarding health insurance. Assigned

beds and rooms for hospital stay.

Entered all necessary information. Also provided

clerical coverage in the Emergency department.

Scheduled follow up appointments.

Education

Concorde Career College

San Bernardino, CA

Diploma

Eisenhower High School

Rialto, CA

Diploma

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