ZERA E. ARNETT
Silver Spring, MD *****
****.******@*****.***
EXPERIENCE
Cassidy & Associates, Inc.
Washington, DC
Mail Processing /Office Services Clerk Oct.
. Process/deliver all incoming and outgoing mail
. Sort and distribute inner office mail
. Established pick-up/drop off times with couriers (e.g. FedEx, UPS,
DHL, etc.)
. Performed copy and print jobs for client services
. Utilizes the most current binding, printing equipment
Balmar, Inc.
Washington, DC
Mail Processing Site Support Specialist Apr. 1999 -
Oct. 2002
. Providing office services support to mid-size government relations
firm
. Provided leadership role during transition periods
. Managed equipment maintenance on an as needed basis
. Performed copy requests to the firm, subsidiary as needed
Pitney Bowes
Washington, DC
Mail Processing Site Support Specialist
Jan 1991 -Mar. 1999
. Facilitated large, small copy request
. Sort, distribute mail, in addition to logging faxes
. Performed office support duties as needed
Sovran Bank
Bethesda, MD
Mail Processing Technician Supervisor
Apr. 1984 - October 1990
. Responsible for the day-to-day operation and supervision of the mail
room
. Ensured continuous flow of incoming & outgoing mail
. Supervises mail room personnel
American Council of Life Insurance
Washington, DC
Assistant Purchasing Agent
Nov. 1980 - Sept. 1983
. Coordinated supply and equipment requests for every division of the
company
. Maintained direct oversight of all routine and non-stocked office
supplies
. Coordinated vendor service or supply needs that best fill company
needs
. Maintained purchase order records; verified monthly accounts payable
. Equipment custodian; charged with overseeing inventory of equipment
Bureau of Rehabilitation Community Care Center Central Office
Washington, DC
Charge of Quarters/Counselor
Apr. 1975 - June 1980
. Responsible for ex-offender, adult residents in halfway house setting
. Provided individual, group counseling and urine surveillance
. Prepared all necessary form(s) denoting weekly progress of residents
. Responsible for charge quarters work schedules and training
Illinois Central Gulf Railroad
Chicago, IL
Conductor
May 1974 - Apr.1975
. Fare collections
. Announced arrival and departure of both inbound /outbound trains
Shareholders Capital Corporation
Los Angeles, CA
Facilities Manager
Jun. 1969 - Jan. 1974
. Responsible for mail room supervision of this financial services
company
. Supervised seven employees
. Coordinated the following services: Security, Furniture Repairs,
Messenger Service
. Maintained purchase order records; verified monthly accounts payable
United States Postal Service
Los Angeles, CA
Mail Handler/Assistant Supervisor
Jun. 1966 - Apr. 1969
. Responsible for sorting, processing large sums of regular, certified
. Duties included the operation, servicing of various postal machine in
secured mail room
United States Air Force Worldwide
Locations
Sergeant (E-4)
Apr. 1962 - Apr. 1966
. Worked within the Personnel, Administrative Services performing
various administrative duties
. Actively involved with Inter-Service Athletics; traveled to Europe,
Africa and U.S. in direct support.
. Honorable discharge
EDUCATION
Howard University
Washington, D. C.
Business Administration
September 1961 to February 1962
U.S. Air Force
Business Administration Correspondence Courses
April 1963 to May 1965
Certificate - May 1965
University of California Extension
Los Angeles, California
Business administration
September 1972 to September 1973
Certificate - September 1973
Bureau of Rehabilitation
Assessment Interviewing for Treatment Planning
Certificate - January 1977
REFERENCES
Senior Vice President & Chief Administrative Officer; Nancy Andriuk - (202)
585-2330
Partner with Venable LLP. Greg Gill - 202-***-****
General U.S.M.C. (Retired); Vice Chairman Emeritus; P.X. Kelly - (202) 347-
0773
Senior Consultant with HP; Carl Payton, Sr. - 301-***-****