Manager Quality Control
Resume:
Selena Leah G. Pineda
Victorville, CA 92392
CELL 760-***-**** HOME (760) - 256-1561
************@*****.***
Objective: Seeking to obtain a career where my skills will be beneficial to employers as well as to my
fellow employees.
Profile: Self- motivated, professional, personable, good communication and written skills, meet
deadlines, dependable, adaptable, detail oriented, multi-task and maintain excellent relationships with
staff and customers.
Education: GPA
Baker Valley High School Baker, CA High School Diploma 09/1999-06/2003 3.0
San Joaquin Valley College Hesperia, CA AA Business 02/ 2010-still attending 3.5
Classes taken:
BUS 145 Business Math 5.0 Credit Hours
BUS 155 Administrative Procedures and Office Communication 5.0 Credit Hours
BUS 165 Marketing Concepts 5.0 Credit Hours
CMP 101 Introduction to Microsoft Office I 5.0 Credit Hours
ACT 101 Principles of Accounting 5.0 Credit Hours
BUS 140 Human Resources Management 5.0 Credit Hours
Clerical/Secretarial skills: Computer Literate and Knowledge in:
A/R-A/P (Collections,Invoicing,Notification,Deposits) MS PowerPoint
Filing (Electronic and Hard Copy) MS Excel
Copy Machine MS Word
Faxing MS Outlook
Data Entry POS systems
Scheduling
Multi-Line Phones
Employment:
Admin Assistant Childs Choice Daycare, Victorville, CA
A/R
maintain up-to-date billing system
follow up, collection of payments
monitored customer account details for non payments, delayed payments and other irregularities
carry out billing, collection and reporting activities according to specific deadlines
prepare bank deposits
Prepared, received, reviewed and verified documents.
Answered, screened and transferred inbound phone calls
Tracked and sent emails, and memorandums.
Set up meetings between Centre’s manager and parents of children.
Responsible for greeting customers and answering all general questions.
Maintained calendar appointments of Centre’s manager.
Supervised the children in an inclusive manner, ensuring their safety and access to learning
activities.
Responsible for the observation, assessment, monitoring and record keeping of children’s learning
and development using a variety of methods so that planning is backed by factual information.
Maintained a clean, healthy and organized environment.
Implements all the policies of the Centre, especially those relating to the safety and protection of
children.
Took appropriate action (as defined by Centre’s policies and procedures) in cases of emergency,
urgent matters or abuse.
Quality Control Supervisor Food Service of Gainesville, Fort Irwin, Ca.
Located and compiled data or information from files and other data sources.
Schedules appointments and made arrangements for time, participants, and location of
meetings or training programs.
Planned, coordinated and directed a quality control program designed to ensure
continuous production of products consistent with established standards.
Directed, through intermediate personnel workers engaged in inspection and testing activities to
ensure continuous control over materials, facilities, and products.
Maintained employee files.
Planed, promoted, and organized training activities of employees related to product quality,
reliability, and safety.
Investigated and corrected customer complaints regarding quality.
Food Service Specialist Food Service of Gainesville Fort Irwin, CA
Performed and supervised basic clinical dietetic functions in the dietary management and
treatment of patients.
Supervised, prepared, cooked, and served modified and regular food items according to nutrition
care treatment plans under supervision of a dietitian or senior noncommissioned officer.
Receptionist Yahweh Floors Barstow, CA
A/P
review invoices and check requests, resolve invoice discrepancies
sort and match invoices and check requests
set invoices up for payment, process check requests
monitor accounts to ensure payments are up to date, prepare analysis of accounts
resolve invoice discrepancies
A/R
maintain up-to-date billing system
follow up, collection of payments
monitored customer account details for non payments, delayed payments and other irregularities
carry out billing, collection and reporting activities according to specific deadlines
prepared bank deposits
Tracked and sent emails, memos, and report on current projects.
Received phone calls, determined the nature of the calls and directed callers to the appropriate
department.
Successfully arranged appointments between clients and employees.
Responsible for typing memos, invoices and other correspondence.
communicated with customers via phone, email, mail or personally
Took detailed messages for person called upon, including name, time of call and nature of
business.
Received and distributed mail and messages to appropriate departments and employees.
Maintain office filing and storage systems.
Receptionist/Data Entry Clerk Mobile-Mini Storage Rialto, CA
Prepared, received, reviewed and verified documents.
Received callers on a multi-line phone system, determined nature of business and directed callers
to destination.
Filed invoices, prepared memos, daily schedules an appointments for delivery or pickups of
storage containers.
Entered daily information into computer for tracking purposes.
Utilized Microsoft Office Word and Excel application to enter storage and employee data.
Assistant Manager Canteen Corrections/Compass Group Serve Safe Certified
Baker, CA
Trained and managed four employees and 15 inmates daily
Maintained inmate files and office records.
Performed human resource functions such as hiring, performance appraisals and corrective action.
Responsible for scheduling, resolving conflicts and determining salaries.
Planned and participated in planning menus, preparing and apportioning of foods and utilizing
food surpluses and leftovers for 250 to 300 inmates daily.
Maintained kitchen work area, cooking equipment, and utensils in a safe an orderly condition.
References upon Requests
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