Manager Sales

Mindi MacFarlan *** E

Stanford Springfield, MO **807

abkbsm@r.postjobfree.com .

Cellular 847-***-****

____________________________________________________________________________

_

Experience

Barnes & Noble Bookstore & Cafe, West Dundee, Illinois

Cafe Manager, 9/08 to 8/2010

+ Manage a staff of 10 to 15 employees

+ Diffused customer complaints and addressed customer queries

+ Effectively communicated with other departments for day to day

activities and store events

+ Prepared store for opening and closing on daily basis

+ Precisely maintained weekly and monthly caf inventory

+ Determined product needed for weekly dairy & food orders

+ Organized caf events, production and staffing requirements

+ Trained new employees on company procedures and standards

+ Interviewed and hired prospective employees including references and

background checks

+ Accurately staffed for holiday and special occasion and maintained

proper coverage for day to day operations

+ Responsible for caf financials and gross profit margin

+ Reduced caf waste and increased sales and profit for caf and

overall company bottom line.

+ Consistently maintained and exceeded company sales goals on daily,

weekly and monthly basis

Deerfield Bakery, Deerfield, Illinois

Assistant Manager, 6/07 to 9/08

+ Manage a staff of 7 to 12 employees

+ Diffused customer complaints and addressed customer queries

+ Effectively communicated with other departments for day to day

production

+ Prepared store for opening on daily basis

+ Precisely maintained the cash flow and banking for store

+ Determined needed production for store and communicated with

production center

+ Organized 100 to 150 daily orders and deliveries

+ Trained new employees on store procedure

+ Interviewed and hired prospective employees

The French Pastry School, Chicago Illinois

Internship, 12/06 to 6/07

Awarded and completed six month internship program with The French

Pastry

School apprenticing with master pastry chefs Jacquy Pfeiffer,

Sebastien

Cannone (MOF) and John Kraus

+ Assisted and prepped chefs in daily instruction

+ Guided students in daily ingredient preparation and proper kitchen

set-up

+ Maintained stock and store inventory

+ Supervised student volunteers in job responsibilities

+ Organized set up and flow of fundraisers, functions and school hosted

events

+ Completed mass production for school hosted events

+ Provided tours and information sessions to visitors and prospective

students

+ Trained and instructed incoming interns

+ Assisted 2007 Pastry Chef of the Year Chef Giles Renussen in

production and presentation at the

+ Pastry Chef of the Year 2007 awards ceremony

+ Set-up and produced pastry products for the "For the Love of

Chocolate" fundraiser hosted by The

French Pastry School

+ Assisted and prepped for competing chefs in the 2007 World Chocolate

Masters Competition

The French Pastry School, Chicago Illinois

Student, 7/06 to 12/06

Attended The French Pastry School and studied under master pastry

chefs Jacquy Pfeiffer, Sebastien Canonne (MOF) and John Kraus

+ Areas of focus Include:

+ Bread Making and Breakfast Pastries

+ Petit Fours and Mini Pastries

+ Cakes and Tarts

+ Ice Creams and Sorbets

+ Plated Desserts

+ Wedding and Specialty Cakes

+ Chocolate and Sugar Candies

Biltmore Financial, Palatine Illinois

Mortgage Closing Manager, 9/02 to 4/06

1. Preparation of closing documents

2. Submit investor funding requests within required time frames

3. Conduct post-closing review and reconciliation of closed loan packages

4. Maintain a pipeline on average of 150 loans per month

5. Preserve time frames for delivery of documents

6. Forward trailing documents to investor in timely matter

7. Coordinate closing with escrow agents, attorneys and investors

8. Verify all requirements and regulations are in compliance

West America Mortgage Company, Schaumburg Illinois

Mortgage Coordinator, 6/00 to 9/02

9. Preparation of closing documents

10. Submit investor funding requests within required time frames

11. Conduct post-closing review and reconciliation of closed loan packages

12. Maintain a pipeline on average of 150 loans per month

13. Preserve time frames for delivery of documents

14. Forward trailing documents to investor in timely matter

15. Knowledgeable on closing aspects of FHA loans

Education

95

Ozark Technical College, Springfield Missouri

Attended Ozark Technical College

Certificate, 12/06

The French pastry School, Chicago Illinois

Licenses and Certifications

7/06

Food Service Sanitation Certificate

Contact this candidate