Customer Service Quality Assurance
Resume:
Joseph Trevino
Kingsville, Tx 78363 *********@*********.***
OBJECTIVE
To obtain a position in which makes use of my education and work
experience.
EDUCATION
Texas A&M -Kingsville
Graduated Magna Cum Laude in May 2010
Bachelors of Business Administration with a major in Computer Information
Systems
3.57 GPA
UPPER DIVISION COURSEWORK
Decision Making and Business Policy (Capstone)
Principles of Marketing
Systems Analysis and Design
Principles of Computer Information Systems
Management Information Systems
TECHNICAL SKILLS
Proficient with Microsoft Word, Microsoft Powerpoint, Quickbooks, Microsoft
Excel, PHP, MS SQL, SQL, C++, and HTML
Training with databases, SQL statements, and web site development
. Can type 40 wpm
WORK EXPERIENCE
Chili's Bar and Grill
Quality Assurance
Kingsville, Tx 2/05 -
Present
Certified Quality Assurance trainer
Provided quality customer service
Sustain proper levels of supplies
Ensured that all food was made and presented at a high quality standard
Javelina Mart Convenience Store
Cashier
Kingsville, Tx 1/03 -
2/05
Inventoried store products for retail sale
Assisted owner with day to day activities needed to successfully operate
the business
Provided quality customer service
HONORS
President's List: Fall 2007 Spring 2008
Honor Roll: Fall 2008 Fall 2009
Dean's List : Fall 2009
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