Project Manager Management
Resume:
Michael R LeGardeur Sr Education: BS, Computer Science, LSU
**** ***** ***** **** **********: Over 30 years of IT experience
Windermere, FL 34786-3131 Strengths: Technology architecture, Project
407-***-**** Management
**********@*******.*** Methodologies: Agile / Scrum, Rational/RUP,
Iterative, Waterfall
Technologies: Windows 2003/2008, Linux, EMC SAN,
Server Virtualization
OBJECTIVE SUMMARY
Department/program/project and systems infrastructure
management; custom development and packaged systems Core Expertise
implementation, business process analysis, and web site Project Management /
development (content/e-commerce). Network-based platforms PMO
(Windows 2003/2008/UNIX, Oracle 10g/11i, SQL Server 2005, - (Agile, RUP,
VMware v3/v4, EMC SAN, MQ Messaging), and web architecture Waterfall)
topologies. Content and e-commerce sites (B2C and B2B) systems Development Management
requirements, design, development, deployment. Full SDLC life
cycle, Agile/Scrum and RUP / iterative methodologies. Web Technologies,
Platforms
WORK HISTORY Technology
Architecture
11/2008 - Present; HSN.COM, Manager, Technology Infrastructure Application
& Application Support Architecture
Manage resources (6) responsible for HSN.COM hardware Networking (LAN,
infrastructure management, 24x7x365 operations, 2 POP's, 320+ Wireless)
servers, includes 100+ VMWare virtual servers / guests Server Virtualization
Establish measurements and metrics for system performance, SAN Storage Management
capacity planning
Responsible for server consolidation and virtualization; Data Design and
achieved over 30% footprint reduction in 6 months Management
Manage resources for monitoring EMC SAN allocation, IT Security
provisioning; 90+ terabytes
Systems Performance Dashboard system design, implementation Education
Oversee Microsoft SCOM 2007 R2 monitoring, alerting Bachelor of Science,
implementation Comp Sci,
Plan and manage server refresh, replenishment Mathematics (GPA 3.75)
11/2006 - 11/2008; Jewelry Television, Senior Manager, LSU, Baton Rouge, LA
Software Engineering
Product Owner of agile/scrum teams for e-commerce projects, Training
internal business applications in .NET and JAVA, Oracle 10g Agile Scrum Master,
Managed initiatives for E-Commerce marketing and executive Product Owner
management, .NET v2.0 PMBOK
Responsible for project delivery of critical ITIL
revenue-generating initiatives (PayPal integration, Bill Me
Later, Extended Warranty) Technology Platforms
Establish project methodology, reporting, budget controls; Windows Server
serve as Scrum Product Owner and Scrum Master 2003/2008
Manage teams (agile methodology, "scrum teams") for system Windows SQL Server
requirements, design, development, QA, deployment of web site 2005
/ e-commerce and call center applications Microsoft Exchange
Server
4/2004 - 10/2006: CIBER (Florida Department of Health-28 Microsoft Active
months; Orange County Public Schools-6 months) Directory
Provided team leadership and management for web Microsoft IIS v6.0,
site/application development, supporting Florida SHOTS v7.0
Immunization Database; including HIPAA data security/privacy Oracle v10g/v11i
management, Medicaid eligibility and billing interface (JAVA EMC SAN Storage
and .NET) VMWare ESX v3/v4
Provided communications to business and executive management IBM Blade Centers
related to project status; resolve all outstanding project LINUX
management practices discrepancies identified by Project
Management Office (corrected all within three months) Networking
Coordinated with business unit management on priorities, SMTP, IMAP, POP3
direction of project team VPN, PPTP, L2TP
Gathered requirements, document high-level designs, manage TCP/IP, DHCP, DNS
technology architecture, manage project plan for system VLAN's, Routing,
delivery Switching
Draft Governance Plan for Orange County Public Schools for LAN/WAN technologies
design and implementation of "Sharepoint 2007 Portal"
Hardware (vendors)
7/2003 - 3/2004: Independent business opportunity, Portland, DELL
OR: Business General Manager Hewlett-Packard
Sun
3/2000 - 6/2003: Walt Disney Internet Group, North Hollywood, EMC
CA and Orlando, FL: Technical Project Manager IBM
Participated with web site marketing management on site
strategies, marketing campaigns, online and offline guest
contact Desktop Software
Provided team leadership and project management for content Microsoft Project Pro
and B2C e-commerce web site design and implementation. 2007
Managed technical teams / developers working w/ JAVA, J2EE, Microsoft Office 2003
Borland JBUILDER IDE tools, Oracle 8/9, IBM WebSphere Microsoft Office 2007
Conducted facilitated sessions, develop Use Cases, identify Windows XP
critical requirements and e-commerce processes. Professional
Identified technology projects to support marketing Windows 7
initiatives. Microsoft Sharepoint.
Organized and participated in Steering Committee meetings for
common direction related to marketing and technology project Development
direction and status. Apps/Languages
Provided coordination between Project Management Office and .NET v2/3/4
project teams for development of standard project plan JAVA, Javascript / ASP
templates based on RUP iterative development methodology.
Developed iterative process for web site design/development HTML/XHTML, CSS
methodology using RUP iterative process combined with Google Adwords
waterfall methodology (SUMMIT Ascendant). Google Analytics
Developed detail task plans, risk management plan,
communications plan, issues tracking for each phase of project Websites
delivery life cycle. Assigned deliverables for each stage as HSN.COM
well as "approval/stage sign off" criteria. JTV.COM
Integrated storyboarding techniques from movie design into Disneyworld.COM
project development lifecycle. Disneyland.COM
Provided feedback to PMO on use of tools, standards, changes DisneyCruiseLines.com
in methodology based on real time feedback from project FLSHOTS.COM
implementations. Piloted use of Primavera Team Play for
project management, time tracking, resource management. References
Coordinated use of RM/Caliber for requirements management, use Dave Harris
of StarTeam for managing individual project team documentation Senior IT Director
as well as distribution of PMO standard documents and Starwood Hotels
templates. ***********@***.***
Developed PMO checklist for project managers for ensuring use
of standard templates, documents. Chris Meystrik
Provided auditing role with project managers to ensure VP, IT
compliance with standard deliverables, project and task plans. Jewelry Television
Worked with infrastructure network teams on implementation of *****.********@***.***
MQSeries for message traffic through Disney's EAI
Worked with QA management and teams for developing testing
standards based on requirements (through RM/Caliber Tim Engle
requirements repository); developed standards for acceptance EVP, Business
and transition from DEV to QA and from QA to live site Operations
environments. Jewelry Television
As Project Manager, oversaw technical project teams, including 865-***-****
graphics designers, copywriters, information architects, ***.*****@***.***
programmers, and systems administration. Sites include content
personalization, content management database Janet Long
design/administration, transaction engine audit tracking and Director, IT
control. Responsible for all project scheduling, budgeting, Department of
resource allocation, reporting to executive management. Education
Projects ranged from $500K to over $8M in scope. State of Florida
*****.****@*****.***
April Edwards,
Director, PMO
State of Florida
*************@***.****
e.fl.us
5/1998 - 3/2000: RBA International, Vancouver, WA; Senior Consultant,
Architect / Project Manager
. Provided technology architect and project management services at client
sites for packaged and custom-developed implementations. Used MS Project
98 and v2000 for all project planning, resource scheduling and tracking.
. Developed standard project engagement planning templates using RUP
iterative methodology techniques for systems delivery.
. Documented functional and technical requirements. Worked with senior
product management staff to design applications and data architecture for
broadband web portal. Integrate COTS packages / products with custom
applications, technology architecture
. Documented functional and operational process flows. Facilitated sessions
for technology architecture; documented technical requirements and
technology architecture.
. Managed team for web site content and functional design for corporate
home page and subscriber web portal site for delivery in the broadband
marketplace. Managed in-house and outside vendor resources. Initial
budget was $500,000. Platform was client PC's with Win2000, NT file and
print servers, and Sun Solaris UNIX back end for the databases.
. Managed implementation for a large HMO/PPO insurance provider in
Portland, OR. Coordinated teams for development, data conversion, and
legacy systems integration, migrating legacy systems on HP3000/COBOL and
IBM M/F COBOL to VB/UNIX/Oracle. Documented logical and physical data
model and data mapping (source-to-target-to source). Hands-on technical
involvement of physical database design, use of PLSQL, SQL Navigator,
test environment.
. Led process to develop business rules for data management with Business
Unit executives; led design team for data conversion functional and
process design and development.
. Documented technical architecture requirements to internal Operations
Group for hardware acquisition and deployment.
. As Project Manager, developed project plans, best practices, and
standards for team management and methodologies.
. Acted as Project Manager for teams for Web-system design, prototypes,
development, implementation (Manufacturing, Imaging) using Rational's
Unified Process (RUP) iterative methodology. Transitioned team from
traditional structured methodology to iterative process to facilitate
prototyping and faster deployment of user interface designs.
1993 - 1998: Sequent Computer Systems Inc., Beaverton, OR: Project Manager
/ Program Manager (Company acquired by IBM in 1998)
. Managed all internal I/S projects and user services related to world-wide
Human Resources
. Provided project management for PeopleSoft HR world-wide (US, Europe,
Asia-Pacific).
. Managed internal, consulting, user resources; provided Project Board
executive briefings.
. Sequent Professional Services (1993-1996), as Consulting Engagement
Project Manager:
o Provided off-site consulting support and on-site Project Manager
for Sequent customers through Professional Services organization.
o Managed proposal development process from prospect evaluation to
engagement delivery and closure.
o As Project Manager, managed teams on-site at customer
installations, provided status reporting and management updates to
customer senior executive management. Engagements included
architecture planning, systems integration, platform migration,
database conversions and upgrades, decision support applications,
and packaged system implementations.
o Hands-on logical/physical database design, schema design, data and
process modeling. Managed Web team developing Sequent's first home
page "Sequent On-Line!". Also, facilitated customer design sessions
in preparation for web page development, web page implementations.
Team was four people, budget was $250,000.
o As Project Manager, led team documenting Sequent-Wide Enterprise
Architecture Plan ("SWEAP"); documented high-level corporate
strategies and tactical plans for enterprise-wide data,
applications, and technology architectures.
o Documented deployment strategies for new applications and developed
high-level integration specifications for legacy data and
applications.
o Documented technology architecture components, standards for
selecting, specifications for integrating new technologies into
existing and proposed wide-area network topologies.
o Formalized architecture and integration methodology including
Enterprise Mapping, Business Modeling, and Business Flow Analysis.
o Designed and implemented successful methodology for I/T project
identification, assessment, and prioritization for budget review
and benefit analysis.
o Successfully identified critical projects for a large healthcare
provider and also for a large property and casualty insurance
company that had originally been selected to be cut; projects were
re-established and led to 15% increase in sales and members covered
over the next 12-month period.
o As Project Manager, coordinated various internal departments within
state government agency in transition to new imaging system;
enabled all groups to perform acceptance test and implement the
system after months of failed attempts and avoided legal action.
Documented integration plan for new package/platform into existing
state-wide network system. Platform was HP9000 / HPUX; commercial
package software imaging system by Intelus; budget was $1.4M.
1992 - 1993: CoWest Mortgage Corp., Dallas, TX: Vice-President, Systems
and Networking
. Provided integration of packaged computerized loan origination software
and custom developed lender mortgage products management system.
. Provided field US-based remote access to loans and mortgage products
database for field originations. Managed in-house 50+ node, multi-server
network. Development budget was $1.25M, with in-house IS staff of 10.
1989 - 1991: Applied Engineering, Inc., Dallas, TX: Director, MIS and
Manufacturing Operations
. Provided hands-on management of a local area network and custom developed
order management and sales analysis system.
. Provided all programming, work station management, and network
administration.
. Installed LAN-based MRP system for inventory control, purchasing, bills
of material, engineering, and matter scheduling.
. Assumed role of Manufacturing Operations Manager ($12M-$18M
sales/shipments), supporting all production scheduling, kit release, and
shipping/receiving operations.
. Provided results of $2 Million reduction in on-shelf inventories in first
year of system implementation. Reduced order backlog of over four months
to two weeks order-to-ship.
1987 - 1989: Intratec Systems, Inc., Dallas, TX: Director of Software
Development
. Managed development and product support staff for a software company
marketing a telephone facilities management system (call accounting,
SMDR, ACD) to Fortune 500 companies.
. Formalized project management and implemented structured development
techniques, Quality Control, and testing. Coordinated "product release"
distribution for upgrades, provided on-site and office-based customer
support, incident tracking, and system installation and support.
. Successfully supported company transition from private ownership to
venture capital investors. Designed and developed data warehousing and
reporting tools to support new funding and growth opportunities within
the company and its existing marketplace.
1984 - 1987: Hall Financial Group, Dallas, TX: Asst Vice President,
System Development
. Developed, managed, and delivered corporate "5 Year Plan" for business
systems implementation in concert with Big 6 systems consulting firm.
. Completed custom development, package selection and implementation within
3 years. Selected and implemented department-wide use of CASE development
tools. Established methodology, standards for team development.
Supervised budget of $1.3M
1981 - 1984: Consultant, Seattle, WA:
1983 - 1984: Mukilteo School District, Everett, WA: Project
Manager
Designed, developed, and implemented school (K-12) records and
data management system. Provided grade processing, transcript
management, computer-generated testing and scoring, re-
instruction and retention testing. Provided recommended class
progress and groupings based on individual learning rates
1982 - 1984: Western Data Corp., Seattle, WA: Project
Manager
Provided senior technical services as programmer, team leader on
HP3000 development projects in business applications design,
development, and implementation projects.
1981 - 1982: Everett Herald Newspaper, Everett, WA
Provided custom design and development programming on a DEC PDP
11/70 system for Payroll and general ledger applications.
1979 - 1981: Boeing Computer Services, Seattle, WA: Senior Systems
Analyst
Provided mainframe systems support to engineering departments.
Developed system to record and track test results for cockpit
module certification compliance. Project PERT / CPM scheduling
for manufacturing operations.
1976 - 1979: New Orleans Business Machines, New Orleans, LA:
Development Manager
Coordinated implementation of accounting packages on DEC PDP 11
systems in warehouse/distribution industry.
1974 - 1979: Carl E. Woodward, Inc., New Orleans, LA: Systems Manager
Developed construction management, job costing, construction-in-
progress reporting applications.
Hardware: PCs, Sequent, DEC (PDP/VAX/Alpha), HP3000/9000, HP DL3XX/5XX
servers, IBM, Sun, IBM Blade Center
Software: Oracle v10g/11i, SQLServer2000/2005, SQL Navigator, Revelation,
Windows XP/7/Vista/Windows Server 2003/2008, MS Office, MS
Project, PeopleSoft HR, Clarify/Quality, HTML, Web
Architectures, ASP/Java/.NET, SCOM 2007 R2, Performance Point
2007, Sharepoint 2003/2007, VMware v3/v4
EDUCATION
Bachelor of Science: Computer Science, Mathematics
GPA 3.75
Louisiana State University, Baton Rouge, La
Personal Data
Attended college-preparatory high school in New Orleans, Louisiana;
graduated Louisiana State University with BS degree in Computer Science /
Mathematics.
Married for over 30 years with two sons; enjoy outdoors, camping, family
activities, involved in local church (licensed and ordained Pastor).
References
Mr. Tim Engle
Executive Vice-President
Jewelry Television, Knoxville, TN
***.*****@***.***
Mr. Chris Meystrik
Vice-President, Information Technology
Jewelry Television, Knoxville, TN
*****.********@***.***
Ms. Janet Long
Director of IT
Florida Department of Education
Tallahassee, FL
*****.****@*****.***
April Edwards
Director of PMO
Florida Department of Health
Tallahassee, FL
*************@***.*****.**.**
Dave Harris
Director of E-Commerce
Starwood Resorts
White Plains, NY
Mailto:***********@***.***
Ms. Stephanie Dreyfuss
Executive Vice-President, Provider Affairs
Regence Blue Cross Blue Shield of Oregon
Portland, Oregon
Work: 503-***-****
mailto:*******@*******.***
Below is a letter of recommendation from Stephanie Dreyfuss, Executive Vice-
President, Provider Affairs, Regence Blue Cross Blue Shield of Oregon:
From: Stephanie C Dreyfuss [mailto:*******@*******.***]
Subject: Project Management
Reference for Michael LeGardeur Sr
Over a period of approximately a year, Michael was the project manager of a
Provider Data File systems installation and conversion. I was the
Executive sponsor of the project and the Vice President of the area with
ownership of the system and responsibility to populate and maintain it.
When Michael took over this responsibility, the project, PIMS, was several
years overdue and had no support internally, except from my area. The
successful implementation, however, required significant cooperation and
resource commitments from other area. It also lacked any timelines for
implementation. Michael established a weekly review with me, to include the
other key members of the implementation team. He developed clear, well
established interim goals and time lines. If interim goals were not met,
he was prepared with explanations, new time lines and alternatives if
necessary. His commitment and determination to meeting the deadlines and
targets was unwavering. By his skillful management of the process and the
stakeholders, he allowed me to disengage from managing any day to day
interactions or conflicts. His documentation provided me with the tools I
needed to report to my senior management on the progress of the PIMS
project and any roadblocks. Michael maintained an extremely positive
attitude, truly was able to draw out the best in people and developed
strong relationships with the parties involved in the project. He provided
to me and to the whole project team a level of accountability that was
critical to the success of the project. Michael's leadership,
organization, and skills enabled the project to be completed on time and
within budget.
Contact this candidate