Maureen A. Malcolm

*** ********* ***** ( Clark, NJ 07066 ( 732-***-****

abkam6@r.postjobfree.com

Summary of qualifications

Knowledge networks / sri, Inc. Project director (1998 - 2009)

Cranford, New Jersey

Communicated with client on a day-to-day basis for project development and

quality assurance

Interacted with company staff in determining analytical plans and executing

those plans for project success

Developed and tested completeness and logic of research questionnaires

prior to fielding

Managed the day-to-day progression of surveys, data collection, coding and

tabulation

Created insightful reports regarding key findings produced in data

Managed client relationships to help increase scope of work

Drafted and/or assisted in preparation of proposals and contracts

Statistical Research, Inc. Records Administrator (1993-1998)

Westfield, New Jersey

Allocated sample for all projects prior to fielding

Coordinated and maintained sample with attention to specific cell

requirements

Resolved all problems and discrepancies with regard to sample

Instituted and managed a system which provides monthly compensation to

study participants

Utilized "CATI" system to perform various statistical analyses and verify

questionnaire integrity

S & S Distribution Center, Inc.

Edison, New Jersey Customer Service Account Manager

(1990-1993)

Managed inventory control of numerous cargoes

Exercised skillful communication with both American and foreign customers

Assisted subordinates and supervisors with identifying and resolving

problems

Demonstrated general office managing skills

Invoiced monthly storage fees

Trained all new employees

Education Kean College of New Jersey (1984-1989)

Union, New Jersey

B.A. in Psychology

Minor in Business

PC Skills Proficient in the following software packages:

Microsoft Word, Excel and SPSS

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