Customer Service Representative

PROFILE

Remarkably gifted and resourceful person with Customer Service Representative

experience with more than three years experience assisting in the operation of a large

telephone switchboard and performing related clerical duties; routing all incoming and

outgoing telephone calls placed through the switchboard.Very productive in a high

volume and high stress environment and excellent communication skills.

Tamika T Stewart

2844 Tecumseh St

Baton Rouge, Louisiana 70805

Phone: 225-***-****

E-mail: ************@*****.***

Experience

Wal-mart, July 10 - present

Cashier

Baton Rouge, LA

Broke Til Payday, Oct. 09 - Jan. 10

Loan Processor (customer Service)

Baton Rouge,LA

Process loan, answer phone,and general office

Wells Fargo Bank, April 09 - Oct. 09

Online Banker

Baton Rouge, LA

Assist customer with enroll online, billpay,and general online banking

Elightened, Oct. 08 - April 09

Customer Service Representative (Child Support)

Baton Rouge, LA

Provided customer with status of case and update personal information

Home Depot, Oct. 07- Oct. 08

Customer Service Representative (Appliance Team)

Baton Rouge, LA

Provided customer with status of order, help customer placed order, and give

more details about the appliances.

Accomplishments:

provided support to the sales team, ensuring all sales and service objective were

met.

Direct General Insurance, May 06- Sept. 07

Customer Service Representative

Baton Rouge, LA

Helped customers understand the service of auto and life insurance / products that

best suited their needs.

Accomplishments:

Consistent performance despite facing odd situations

Federal Emergency Management Agency, Sept. 05- May 06

Flour Corporation (Contractor)

Field Operator and Applicant Service Representative (CTR)

As a Field Operator I went out to different parish in La to register for disaster

assistance financial or direct assistance using web-base Internet.

Conducted pre-placement interview to appropriate fore actions.

Accomplishments:

Consistently met the required daily quota of calls.

Louisiana Department Of Labor, Oct. 01- Aug. 05

Data Entry Clerk

Process employee wage records for unemployment benefits.

Organized and maintained various clerical files and records.

Entered and retrieved alphabetical and numerical information in prescribed

format, utilizing knowledge of different computer software packages.

Accomplishments:

Processed wage records 50% faster than other data entry clerks

Education

Diploma, May 1996

Istrouma High School, Baton Rouge, Louisiana 70805

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