Supervisor Software
Resume:
RICHARD M. SAULS
Boston, GA 31626
Telephone: 229-***-****
Cellular: 229-***-****
PROFESSIONAL To obtain a position that will fully utilize my skills and experience in implementing and
OBJECTIVE: maintaining of Local Area Networks and Wide Area Networks.
EDUCATION: Jefferson County High School; Monticello, FL (06/82)
Lively Law Enforcement Training Center; Quincy, FL (05/86)
EMPLOYMENT: Florida Department of Children and Families (11/02 – 08/08)
Office System Programmer II
Florida Department of Children and Families (03/99 – 11/02)
Office Automation Analyst
Florida Department of Law Enforcement (06/96 – 03/99)
Telecommunications Specialist II
Florida Department of Law Enforcement (07/95 – 06/96)
Computer Operator III
Florida Department of Law Enforcement (08/92 – 07/95)
Telecommunications Specialist I
Florida Department of Corrections (05/90 – 08/92)
Correctional Officer I
Florida Department of Law Enforcement (01/87 – 05/90)
Telecommunications Specialist I
Florida Department of Law Enforcement (11/86 – 01/87)
Duty Officer
Jefferson County Sheriff's Department (03/83 – 11/86)
Dispatcher / Correctional Officer
SKILLS: Outstanding ability to carry out work assignments in a timely manner with very little
supervisory intervention. Able to maintain an effective working relationship with others.
INTERESTS: Hunting, fishing; and outdoor activities.
EMPLOYMENT Self-Employed (June, 2009 – Present)
HISTORY: 1451 Pig Sauls Rd. Boston, Ga. 31626
Contract work with companies in the area for Server/PC installations and configuration.
Server/PC Maintenance and Virus removal. IT Consultant for various Companies and
organizations.
Including: Turner Furniture Holding Corp. Thomasville, Ga. 229-***-****
Electrical & Computer Resources Thomasville, Ga. 229-***-****
Florida Department of Children and Families (November, 2002 – August, 2008)
1940 North Monroe St. Tallahassee, Fl. 32399
Title: System Programmer II
Supervisor: Larry Kenyon 850-***-****
Duties: Provided enterprise support for statewide applications and web servers that reside
on WIN2003 and Win2008 Server environments with 300 plus servers in a Enterprise
production environment. Installation and maintenance of Microsoft Operating Systems
(WIN2003/Win2008) and Novell network software on Intel based platforms. Installed and
maintained hardware, network wiring and power requirements for hardware components.
Installed hardware components for servers, SAN, routers and other equipment. Installed,
configured and maintained software (including file servers, application servers, Active
Directory servers, SQL servers, IIS, Java, Web servers, Domino email servers and
Blackberry servers, tape drives, IBM robotic tape backup system and library using
Brightstor and other system utilities). Installed and configure many Microsoft applications
on servers including SharePoint. Intensive experience with Microsoft SMS including
installing, configuration, MS updates, application installation and desktop security and
configuration changes. Managed and maintained HP and IBM SAN disk environment
(including creating vlans, Luns, and zones for the SAN). Setup new servers using boot
from SAN. Installed, maintained and configured Cisco routers for the SAN. Install and
configure network interface cards, disk controllers, tape drives, tape backup systems and
hardware monitoring; and other system utilities). Installed, configured and tape backup on
VMWare ESX servers in a clustered environment. Installed fiber optic cabling and copper
network cabling. Installed and maintained Citrix MetaFrame XP and Citrix Presentation
using Web interface and secure gateway including design, configuration, implementation,
integration and support of servers, farms and applications. Managed Citrix users
authenticating with active directory. Managed and maintained Document Imaging system
using Adobe PDFGrabber. Test and configured various scanners and software for
document imaging. Test and configure touch screen monitors for document imaging.
Administer and support Windows Active Directory users and computers, group policy, and
security using VB scripting, ADSI and DS Command line tools. Experience in disaster
recovery at an off site location (including installing OS, databases, file servers, Domino
email from backup tapes). Enterprise Virus support administrator. Managed McAfee and
Computer Associates Etrust anti-virus software for the entire department on servers and
workstations. Configured and managed anti-virus software to be remotely installed on
workstations and servers. Provided all updates/upgrades for the virus software on mail
gateway, servers and local update paths. Provided on-call support for after normal business
hours, weekends and holidays. Provided tier 3 support for the tier 2 support staff in the
data center. Experience in prioritizing and organizing workload in a timely manner.
RICHARD M. SAULS
Telephone: 229-***-****
Cellular: 229-***-****
Page 3
____________________
Experience in working in a team environment and also working alone to complete projects
in the specified time. Informed co-workers, supervisors and management on the status of
equipment problems, updates on problems and completion of projects. Experience in
learning new technology and keeping up with the changes in technology. Trained and
supervised new employees within information systems.
Florida Department of Children and Families (March, 1999 – November, 2002)
1940 North Monroe St. Tallahassee, Fl. 32399
Title: Office Automation Analyst
Supervisor: Nancy Kenyon 850-***-****)
Duties: Troubleshoot person computer Hardware and Software problems (including Win95,
Win98 and Win-NT). Installed software applications, hardware components and
configured the same on personal computers (including Lotus Notes). Monitored and
resolved various problems with servers, applications and components on the LAN and
WAN system (including Novell, Gateways, Routers, and IBM Controllers). Troubleshoot
IBM/Unisys mainframe systems. Work in a Help Desk environment.
Florida Department of Law Enforcement (June, 1996 – March, 1999)
2331 Riggins Rd. Tallahassee, Fl. 32308 850-***-****
Title: Telecommunications Specialist II
Supervisor: _____________________ (___-__-____) “no longer there”
Duties: Troubleshoot personal computer hardware and software problems. Installed
software applications, hardware components and configured the same on personal
computers Win95/98/NT. Monitored and resolved various problems with Microsoft NT
serve applications and components on the LAN and WAN systems. Tested new software
applications for the network. Troubleshoot Frame Relay Network. Reported problems to
telephone companies and/or vendors. Performed database backup and recovery on various
systems. Installed DOS, Windows, TCP/IP, Linxx2010 and other software on PC’s.
Worked in a help desk environment.
Florida Department of Law Enforcement (July, 1995 – June, 1996)
2331 Riggins Rd. Tallahassee, Fl. 32308 850-***-****
Title: Computer Operator III
Supervisor: _____________________ (___-__-____) “no longer there”
Duties: Operated Unisys A-17, A-16 series computer systems, Printrak (Automated
Fingerprint Identification System). Performed database backup and recovery.
Troubleshoot FCICII systems. Troubleshoot frame relay network. Installed DOS,
Windows, TCP/IP, Linxx2010 and other software on PC’s. Monitored LAN and WAN
systems and corrected various problems. Defaulted and reconfigured datamaxx, Unisys
and link terminals. Worked in a help desk environment
Florida Department of Law Enforcement (August, 1992 – July, 1995)
2331 Riggins Rd. Tallahassee, Fl. 32308 850-***-****
Title: Telecommunications Specialist I
Supervisor: _____________________ (___-__-____) “no longer there”
Duties: Maintained monitoring and problem resolution of the Local Area Networks within
FDLE and Wide Area Networks statewide. Troubleshoot network problems on DEC,
Unisys, Dell PC, and Racal Datacom equipment. Assisted in the wiring for the LAN and
WAN associated with FDLE i.e. Ethernet, Novell, IMS network and regular in-house
wiring maintenance. Used electronic testing equipment i.e. Racal Datacom
Communication Management System 2016, Spectron Datascope 2000 and Halcyon
Microfox 803A Data Link Analyzer to diagnose technical problems on data circuits. Acted
as liaison with the telephone companies and vendors that service the networks on the
resolution of technical problems. Assisted customers with FCIC/NCIC policy questions
regarding procedures, and correct use of the system. Defaulted and reconfigured datamaxx,
Unisys and link terminals. Worked in a help desk environment
Florida Department of Corrections (May, 1990 – August, 1992)
1050 Big Joe Road Monticello, Florida 32344 850-***-****
Title: Correctional Officer I
Supervisor: _____________________ (___-__-____) “no longer there”
Duties: Maintained care, custody and control of inmates. Performed various assignments
given. Maintained security of the prison facility.
Florida Department of Law Enforcement (January, 1987 – May, 1990)
2331 Riggins Rd. Tallahassee, Fl. 32308 850-***-****
Title: Telecommunications Specialist I
Supervisor: _______________________ (___-__-____) “no longer there”
Duties: Monitored and resolved problems on the Wide Area Networks statewide.
Troubleshoot network problems on Unisys, and Racal Datacom equipment. Assisted in the
wiring for the WAN (i.e. IMS network and regular in-house wiring maintenance). Used
electronic testing equipment (i.e. Racal Datacom Communication Management System
2016, Spectron Datascope 2000 and Halcyon Microfox 803A Data Link Analyzer) to
diagnose technical problems on data circuits. Acted as liaison with the telephone
companies and vendors that service the networks on the resolution of technical problems.
Assisted customers with FCIC/NCIC questions regarding policies and procedures, and
correct use of the systems. Defaulted and reconfigured Datamaxx, Unisys and link
terminals. Worked in a help desk environment
Florida Department of Law Enforcement (November, 1986 – January, 1987)
2331 Riggins Rd. Tallahassee, Fl. 32308 850-***-****
Title: Duty Officer
Supervisor: __________________ (___-__-____) “no longer there”
Duties: Maintained operations and communication logs. Maintained itinerary and location
of agents. Maintained operation of NCIC/FCIC terminal. Answered telephone calls, took
messages and conducted telephone interviews. Transmitted, received and documented
radio communications. Notified proper vendor for maintenance or repair on radio
communications equipment. Worked in a help desk environment
RICHARD M. SAULS
Telephone: 229-***-****
Cellular: 229-***-****
Page 5
____________________
Jefferson County Sheriff's Department (March, 1983 – November, 1986)
171 Industrial Park Monticello, Fl. 32344 850-***-****
Title: Dispatcher / Correctional Officer
Supervisor: _________________ (___-__-____) “no longer there”
Duties: Maintained custody, care and control of inmates. Maintained security of the jail.
Transported inmates to court, Dept. of Corrections and other county jails. Processed
incoming and outgoing inmates. Operated radio communications equipment. Maintained
operation of NCIC/FCIC terminal.
ADDITIONAL BrightStor Storage Resource Manager: Implementation and Administration
EDUCATION/ #3037 SUSE Linux Systems Administrator
TRAINING: #3036 SUSE Linux Fundamentals
Active Directory Boot Camp Server 2003
Citrix Metaframe Presentation Server 3.0 12 Day Boot Camp
#L1246 IBM DB2 CommonStore V.8.2 For Lotus
#2274 Managing MS Windows Server 2003 Environment
#2275 Maintaining a MS Windows Server 2003 Environment
Citrix Metaframe XP Training
Cisco CCNA Boot Camp
#560 Netware 5 Administration
Zen for Servers
#2272 Implementing & Supporting MS Windows XP Professional
HTML4.0 Fundamentals
Administering Windows NT 4.0
Network Essentials
Internetworking w/ TCP/IP on NT4.0
DSU 1500 and 1556, Racal Datacom
Time Division Multiplexer, Racal Datacom
Unisys Coms
Racal-Datacom's technical training service DSU 1500 and 1556
Data Encryptor 64, Time Division Mulitplexer
Datamaxx linxx2010
Understanding Network Fundamentals
Lotus Notes
Help Desk for Notes R5
REFERENCES: Danny Jordan
Lobbyist
180 Consulting
*****@*******.***
Tom Kirbo
Attorney
Kirbo Law Firm
***@********.***
Allen Northrup
Director
Agency for Workforce Innovation
*****.********@******.***
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