Project Manager Management

KEVIN POLLMANN, PMP

**** ****** *****

Breese, IL 62230

618-***-**** (home)

*********@*********.***

CAREER SUMMARY

PMP certified Project Manager with 20+ years experience managing and

controlling projects in accordance with the Project Management Body of

Knowledge. Proven ability to successfully deliver projects on-time and

under budget. Expertise in developing the project charter, gathering

requirements, managing risk, coordinating development, and executing

testing activities. Skills include problem solving, process improvement,

business leadership, team building and overall excellence in the

discipline of project management. Recognized as an energetic leader,

strong motivator and excellent communicator.

PROFESSIONAL BACKGROUND

Art Technology Group (ATG), Cambridge, MA

3/10 -present

Engagement Manager for a company that provides Ecommerce solutions to

some of the world's top brands helping them maximize the success of

their online businesses.

. Engagement Manager overseeing the complete redesign of Ann

Taylor's commercial-based websites utilizing ATG's Commerce

application suite and hosting services for those sites.

. Coordinated all ATG project activities and supported customer

resources at all levels of the organization.

. Worked with the customer's project manager to develop and

track major deliverables throughout all project phases.

. Presented weekly updates to customer's Project Management

Office and made recommendations for senior management

decisions.

. Monitored daily and weekly individual and team metrics,

consisting of both offshore and onsite components, to guide

ongoing effective achievement of project objectives and

goals.

Express Scripts Inc., St. Louis, MO

4/09 - 2/10

Program Manager/Project Manager for a pharmacy benefits management

company that makes the use of prescription drugs safer and more

affordable for consumers through employers, government, union and

health plans.

. Program Manager for eight C&PS projects included in Express

Scripts' acquisition of WellPoint's NextRx subsidiaries with

a total budget of over $5M. Reported to and worked closely

with ESI's PMO, including daily internal meetings to discuss

non-green projects, program- and project-level and QA issues,

and daily external meetings with client to review issues and

go-live activities;

. Managed several projects simultaneously, including one that

transferred prescriptions from DoD MTFs to Express Scripts;

and a second one that consolidated letters sent to patients

from multiple databases into one.

. Managed a team of Project Managers.

Network Solutions, Belleville, IL

2/06 - 2/09

Project Manager. Managed Ecommerce shopping cart software projects

through the entire project management lifecycle from defining scope,

gathering requirements, performing system analysis design, testing,

implementation, to completing project close-out.

. Managed multiple projects for enhancing the Standard and Pro

versions of the company's Ecommerce products.

. Developed documentation throughout the project life cycle

including project charters, requirements, project plans,

project schedule, communication plans, risk management plans,

project change documents, implementation plans, and support

plans.

Kevin Pollmann, PMP

Page 2

. Managed project for replacing the old Ecommerce code and

architecture with .NET code and a tiered architecture.

. Managed project for migrating over 12,000 Ecommerce v4.x

customers from the Rackspace data center in Texas to

Ecommerce v7.x in the St. Louis Savvis datacenter.

Government E-management Solutions, Clayton, MO

4/05 - 11/05

Manager of Operations for a company that provides cities, counties,

utility districts, and public agencies with integrated financial,

human resources, and revenue management systems.

. Managed team responsible for support, training and design of

revenue management system

. Managed several large, critical customer implementation

projects

. Developed program to increase customer satisfaction

SunGard HTE Inc., Lake Mary, FL

4/1996 - 2/05

Director of Consulting Services (2002 - 2005) for a $93 million

developer of computer software for government offices, agencies and

utility companies.

. Managed customer relationships, resolved issues, and defined

additional business opportunities

. Expanded consulting services division to over $1M in 2 years.

. Saved company $500K of lost annual maintenance revenue by

convincing dissatisfied customers to stay with the Company's

software.

Manager of Project Management Services

2000 - 2002

Hired, trained and directed 12 project managers remotely from

six states.

Responded to RFPs, created risk assessments, requirements

analyses, SOWs, and P&L documentation

Established track record of exceeding revenue targets which

enabled the division to grow from $600K to $4M.

Developed methodology, which kept implementations on schedule

and enabled team to surpass goal of 70% chargeability to

customer projects.

. Launched a project management Quality Assurance program.

Senior Project Manager

1996 - 2000

. Determined project resource requirements, staffed projects,

and managed resource issues to ensure project success.

. Created and managed project plans, including detailed and

accurate estimates, scope documents, requirements, schedules

and budgets.

. Developed and maintained project management documentation.

. Presented and reviewed major deliverables and status reports

to senior client management.

Managed simultaneously three times the number of projects

mandated by management.

Pollmann Consulting Services, Trenton, IL

1992 - 1996

Independent Consultant. Managed projects and designed, developed, and

implemented customized software solutions for public and private

entities including the Illinois Department of Revenue, Southwestern

Bell, and Clark Refining and Marketing.

EDS, St. Louis, MO

1988 - 1992

Sr. Engineer.

Accenture (Arthur Andersen & Co.), St. Louis, MO

1984 - 1988

Sr. Consultant.

Kevin Pollmann, PMP

Page 3

EDUCATION

Certified Project Management Professional (PMP) - 2008

Completion of over 700 hours of Accenture professional training

MacMurray College, Jacksonville, IL Bachelor of Science - 1984; Major:

Computer Science

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