Kelly Lamont
**** ******* ***** ( Leander, Texas 78641 ( Phone: 512-***-**** (
********@*****.***
Professional Experience
Chez Zee American Bistro, austin, texas
Restaurant
Server, January, 2009 to Present
Selected Accomplishments:
Incredible memory, with proven ability to quickly learn all aspects of new
menus and specialties.
Reputation for putting guests at ease, handling large crowds, and maintain
composure in stressful situations.
Talented at lifting, carrying large amounts of food safely, securely, and
gracefully.
Dedicated to maintain clean dining room, adhering to all safety and legal
standards.
Complex knowledge of alcoholic beverage mixing and service.
History of providing clear, polite, and positive communication with diverse
guests and co-workers.
Responsible for training and supervision of new employees.
Certified for food handling.
Certified for alcohol.
TRAde one marketing, austin, texas
Advertising Agency
Program Administrator and Rebate Coordinator, January 2006 - July 2006
Developed, monitored and maintained rebate programs for business partners.
Used an integrated approach to create balanced programs for clients to
build their respective brands and businesses.
Selected Accomplishments:
Extensive communications with IBM and Lenovo business partners as well as
end users.
Built and executed complex ad-hoc queries to maintain confidential
information.
Developed and maintained program procedures and policies.
Set up incentive programs and analyzed the sales data
Defined, designed, tested and implemented new programs and reports for
clients
Various other duties required to maintain the highest level of customer
satisfaction possible
Launched end user rebate programs for Lenovo U.S. and Canadian customers
Administered multiple promotions, which included maintaining vast database
and spreadsheets for each program.
Maintained end user satisfaction within the confines of high pressure work
environment
Performed supervisory functions for rebate programs.
trade one marketing, austin, texas
Advertising Agency
Account Executive for General Motors Account, October 2004 - January 2006
Selected Accomplishments:
Understand clients' business, market and competition through special
assignments
Prepare, reconcile and distribute reports
Manage file loads as needed
Become familiar with the people, functions and capabilities of the company
Gather and analyze data for account research projects
Provide recommendations for program/process improvements
Assist in preparing monthly billing
Assist in preparing account reviews
Maintain standard operating procedures
Quality check own work as well as others
Build and execute ad-hoc queries
Various other duties required to attain the highest level of customer
satisfaction possible
Technology
Software: Unix, Lotus Approach, Lotus 123, Oracle Browser, MS Office
(Word, Access, Excel, PowerPoint)
Education
kent state university, kENT, OHIO
Bachelor of Business Administration August 2004
Major: Marketing
References available upon request