LOIS ANNETTE SHARP

*** ********* ****** ****

Corbin, Kentucky 40701

606-***-**** (home)

606-***-**** (cell)

QUALIFICATIONS

Seven years experience in the Customer Service Field and five years

experience in the medical office/billing fields.

WORK HISTORY

June 5, 2009-current

Kentucky Farm Bureau, customer service representative.

Answer phones; take payments, filing, and providing general insurance

information.

May 8, 2002 - November 30, 2006

Pearson, GS. Information Specialist

Answered immigration calls from primary customer service representatives,

who needed assistance with calls. Provided information as needed about the

immigration process.

November 13, 2000 - May 7, 2002

Datatrac Government Services, Bay Specialist

Answered incoming calls for the Immigration Service, also assisted other

team members and supervisor with issues.

May 24, 1994 - April 10, 1999

Jackson Machine Sales, team leader

Ran two assembly lines, filled in for absent coworkers, kept the parts on

the line to get production.

May 1988 - August 1993

Receptionist/Billing clerk

Checked in patients, filed insurance claims, handled bill issues, and filed

charts.

EDUCATION

Graduated from Lynn Camp High School 1988

Eastern Kentucky University 2004-2008 presently attending

REFERENCES

Donna Abner, Rn Vangent - 606-***-**** (home) 606-***-**** (work)

Pamela Nicholson, Senture - 606-***-**** (home) 606-***-**** (cell)

Melissa Smith, CSC Datatrac - 606-***-**** (home)

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