Customer Service Front Desk
Resume:
Shruti Pandey
Bedford, Texas 76022
******.******@****.***.***
OBJECTIVE
A result oriented and analytical individual who enjoys teamwork and can
easily adapt to professional environment
EDUCATION
University of Texas at Arlington May
2010
Bachelor of Science: Economics (Major)
Business Administration (Minor)
WORK EXPERIENCE
Front Desk Manager
Super 8 Motel, Bedford, TX May 2007-
current
Front Desk Management, Guest Services Associate, Front Desk Associate,
Reservations Associate, Reservations Management
Provided exceptional customer service
Created database to store customer information
Supervised all staffs by assigning different works
Internship: Bank Associate
Nepal Investment Bank, Kathmandu, Nepal Jul 2005-
Aug 2005
Focus on customer service
Offered candidates an opportunity to improve their customer service skills
Gained experience on customer service and other banking sectors
Rewarding and interesting experience
Helped in building analytical, technical, leadership skills
SKILLS
Microsoft office (Proficient in Excel, Word, Access, Outlook, and
PowerPoint), database (SQL server), SAP, Java language, JCreator, Eclipse,
the ability to use statistical software, STATA, econometrics
regression/analysis skills
COMMUNITY ACTIVITIES
Member of National Association of Business in Economics in University of
Texas at Arlington (NABE)
Member of Phi Theta Kappa Honor Society, Chapter Alpha Zeta Eta, May 2008
Participated in German program "Imagine, your Photos will open my eyes" It
is an exhibition of photos taken by children from 45 countries around the
globe, April 2002.
Appeared on NDR Television (German Private Channel) for discussion on the
Photo Project representing English speaking participants, April 2002
REFERRENCES: Available on request
VISA STATUS: Work permit (Eligible to work without sponsorship)
Contact this candidate