Engineer Customer Service

Resume Of Irwin Keller : CELL

951-***-****

Supervisor, Engineer Field

Work History :

**/** ** **/** - Contract

Field Service Engineer - Carefusion / Adecco Engineering

Serviceing Alaris products in Hospitals all

over USA . Flashing, Upgrading Software, Preventive Maintenance and

Exchanging Old Logic Boards with New Ones !

12/08 to 01/09 / -Contract

Supervisor/Conversion Field Engineer Crosscom

Company

Installing overlays to CVS Pharmacies throughout Southern

California

Credit Card Swipe extensions for Elderly and Eye Impaired Customers .

11/08 to 12/08

Telvista/Verizon (Contractor)

Engineer Advisor II - Customer Support

Computer Expert Knowing

Fiber to the Prem - FIOS - to help Techs and Customers

10/91 to 9/08 ATT

Engineer Field, NOC

Communications and

Network Translations- (Field Facilities Central Office - 5 years, Wiring, Troubleshooting, Working on Hardware and Software )

Network Operations Center 6 years Surveillance and Monitoring and

troubleshooting on a daily hourly 24/7 basis to prevent interruptions of

Customers Service. Transport, OC 192, OC 48, OC 12, OC3, Sonet

Software and Hardware Nortel Product. Surveillance of T-3, T-1, DS-3, DS-

1, DSO, Pairgan..

Tests Taken for

ATT

- Technical Battery Test, ATT - Qualified

Electonics and Electrical Test - ATT- Qualified

Advanced Electronics and Electrical Test - ATT - Qualified

Customer Service Test - ATT - Qualified

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