It is with great interest that I am forwarding you my resume for consideration as an
employee within your organization. Combining my previous experience within customer
oriented environments with strong interpersonal and communication skills, I am confident
that I can major contributions to your organization. Therefore, I ask you to consider the
following in addition to my enclosed resume
Proven experiences in customer service positions, cash handling, and point of sale
operation
Significant experience in operation of cash registers and other computerized equipment
within stores
Excellent communication and interpersonal skills
Ability to adapt quickly in new and changing business, social, and cultural environments
Records of my schoolwork and employment demonstrate attributes that make me a
valuable employee. Throughout my employment and academics, I have maintained an
excellent record of being on time, prepared, and eager to take on new responsibilities.
My resume is enclosed to provide you with details of my skills and accomplishments, but I
am certain that a personal interview would more fully reveal my desire and ability to
contribute to your organization. Thank you for your consideration, and please contact me if
you have any questions. I look forward to speaking with you soon.
Sincerely,
DeVona D. Poteat
Enclosure
DeVona D. Poteat
2010 Fawnbrookdr
Greensboro, NC 27406
********@*****.***
OBJECTIVE: A customer service position with a company that will utilize my previous experiences and
skills to meet business objectives and supports
commitments to customer service, employee development, and continuous improvement
SUMMARY: Communication and problem-solving skills. Dedicated to achieving customer satisfaction as
well as meeting and surpassing company expectations. Able to focus on projects, develop strategies, and meet
deadlines
EXPERIENCE
Just Spotless: Commercial Cleaning-2010- Reliable self cleaning service.
Sales Apparel Associate, Wal-Mart 2009-2010. Duties consists of keep the area zoned, doing price
changes, using electronic equipment also providing the best customer service as possible to our customers.
Adninistrative Assistant- North Carolina A&T 2008
Duties consist of answering the phone, filing, making copies, printing out reports and
preparing paperwork for meeting.
Carolina Cookie Company 2007- 2008
Duties included packing preparing cookies for holiday season.
Operator, Infoxx 2006-2007
McLeansville, North Carolina
Received inbound calls from wireless customers for directory assistance for
Residential/business listings, movie listings, directions, horoscopes, and sport scores.
Receptionist, Mattison's Janitorial Service2005-2006
Greensboro, North Carolina
Responsible for incoming and outgoing calls, scheduling appointments.
Filing, faxing, and general office work.
EDUCATION: North Carolina Agricultural and Technical University 2006-present
Major :Fashion
SKILLS :Microsoft Word, MS Excel, Data Entry, Spreadsheets and 10 key calculator. 60 wpm
References: Ruby J. Carson 336-***-**** Occupational
Katrina D. Benton336-***-**** Personal
Sheila Kirk 336-***-**** Occupational