Customer Service Sales

KATHERINE L. KAIDAN

** ******** *** *******, ** *7930

862-***-**** ********@***.***

Marketing and Advertising Associate

Energetic college graduate with over 5 years work experience looking for a

ground floor opportunity where I will be able to support the key

initiatives of the marketing, advertising, or public relations of a major

corporation. Skilled in creating and promoting media, print, and guerilla

advertising. Adept at being a team member in creating strong proposals that

would be effective in the marketplace.

Key Strengths and Competencies

Marketing/ Advertising/ Promotions Website Development

Campaign/ Proposal Management Ad/ Content Development

Sales/ Sales Management Adobe Reader/Illustrator/In

Design/Photoshop

Customer Service Microsoft Office Suite/ Print Shop

Education

Michigan State University, East Lansing, MI

Graduated June, 2010

Majoring in Advertising, specializing in Marketing, Communications, and

Public Relations.

< Member of MSU Advertising Association

. Member of Word of Mouth, Student Organization

West Morris Mendham High School, Mendham, NJ

2002-2006

Awarded a Diploma, in the Liberal Arts program majoring in marketing and

communications.

. Advanced Placement and International Baccalaureate courses.

. Assistant Director, Drama Department, 2003-2006.

. Girl Scouts, 1994-2006: achieved Gold Award, highest award granted to

only the "top 5%" of the scouts.

Professional Experience

Internship, Netvantage Marketing, East Lansing, MI

March, 2009-May, 2009

Team member that created seasonal catalogs, sales material and displays for

Auto, Real estate, Construction, and Food Service Industries.

. Oversaw projects from concept and copywriting through design and

printing.

. Wrote articles about clients' website developments, products, offers

and posting on different web forums.

. Managed routing and follow up to ensure deadlines were met.

Assistant Manager, Cold Stone Creamery, Chester, NJ

May, 2007-January 2009

Managed a staff of 4 associates to ensure that the store space was inviting

and all customers were serviced in a prompt and professional manner.

< Responsible for store inventory and placing orders of products

< Opening and closed store managing the money in registers and safety

of associates.

Sales Associate, Scotti's Record Shop, Chester, NJ

October 2003-January 2006

Responsible for sales and customer service in the areas of musical genres,

ticket sales, electronics, books, movies and various other record shop

items.

. Use of Microsoft Word, PowerPoint, Internet and Print Shop for various

advertisement and customer email lists.

. Managed the cash register, inventory and display organization.

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