Project Manager System Administrator
Resume:
Brooke E. Wilke
**** ********** **. **** *****: 812-***-****, Cell Phone: 812-***-****
Evansville, IN 47725 Email: ******@*********.***
• Profile
Strategic minded, hard working, and organized professional with a personal drive for success. My strong communication skills (written and verbal),
in addition to my judgment capabilities, allow me to be successful in teams as well as on my own. Efficient in fast paced environments and
impromptu situations. Received Microsoft Office User Specialist (MOUS) certification in both Microsoft Excel and Microsoft Access.
• Education
University of Southern Indiana – Evansville, IN (August 1997 – May 2000)
o Bachelor of Science in Mathematics, graduated Magna Cum Laude
o Minor n Business Administration
o Dean’s List and Honor’s List
• Relevant Experience
Integra Bank
– Evansville, IN (2003 – Present)
Officer; IT Business Analyst II; Loan Platform System Administrator (2005 – Present)
o Implemented ACOM software which is used to program, design, and efficiently print Integra’s checks and core notices on pressure
sealed stock. Integra now prints over 50,000 notices per month on pressure sealed stock eliminating the extra expense of envelopes and
the staff normally needed to stuff and seal these items.
o Project manager for implementing, testing, and roll out of new Lockbox and Remote Data Capture systems and procedures.
o Create DTS packages and jobs within SQL. Wrote stored procedures to parse XML fields.
o Work heavily in Seagate Crystal, Microsoft Access, Microsoft Excel, Microsoft Word, and AS400 query.
o System administrator for Appro (our Consumer loan platform system), Laser Pro (our document preparation system), ACOM (notice
programming and design software) and BAM (our Anti Money Laundering software). With this comes the responsibility of developing,
implementing, and testing new processes/work flows that will ultimately lead to maximized efficiencies.
o Within our loan platform system, I design decision matrices, expert system rules, and processes, which has increased our auto decision
rate to over 30%. I also create custom Crystal reports, develop and update rate matrices, and provide support to our Consumer
department and loan officers by trouble shooting issues.
o Test and install new releases and system changes for Laser Pro as well as work as a system administrator for both our Commercial and
Consumer departments.
o Project leader in implementing, trouble shooting, and supporting our new Anti Money Laundering software.
Retail Portfolio Analyst (2003 – 2005)
o Took the initiative to become the lead Seagate Crystal report writer.
o Created several Microsoft Access reporting databases, as well as Microsoft Excel reports.
o Intricate player in setting up and maintaining Integra’s new loan center decisioning software.
o For efficiency, instituted custom macros to minimize processing time for routine tasks.
Evansville Family Dental
– Evansville, IN (2002 – 2003)
Business Assistant
o Responsibilities included, but not limited to, accounts receivable, insurance verification and filing, interacting with patients to satisfy their
concerns and obligations, etc.
o Completed a three weekend leadership training course.
o Successfully passed the following courses: General Dental U, Specialized Dental U, and participated in Dental Book Kamp.
Product Acceptance & Research
– Evansville, IN (2000 – 2002)
Computer Programmer & Web Developer
o Applied strong communication skills, support, training, and dedication to Fetzer wine employees for a Palm Pilot data gathering system.
o Created database driven web sites based on clients’ requests for major, national companies.
o Developed applications using Java Script, VB Script, and Visual Basic for Applications.
o Successfully created and administered Microsoft Access and Excel reports to display marketing results for Anheuser Busch.
o Designed web surveys to capture statistical data for organizations such as Slim Fast, Anheuser Busch, and Trails End.
• Certifications & Awards
o 2008 Annual MVP Winner
o 5 Time Quarterly MVP Winner
o 2009 ACOM $1,000 Featured Customer Contest Winner
o Microsoft Office User Specialist Certification for Microsoft Excel
o Microsoft Office User Specialist Certification for Microsoft Access
• Volunteer Services
o United Way Day of Caring – ECHO House and YMCA
o Feed My Starving Children Food Packing Event
o Habitat for Humanities
o Integra Bank New Openings Commercial
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