Customer Service Life Insurance

Louise Autry

**** ******** *****

Saint Charles, MO 63303

314-***-****

***********@***.***

WORK HISTORY

Emerson Motor Company

Benefit Coordinator - Part Time August 2006 - January

2008

Administer benefits for over 3,000 retirees and surviving spouses

throughout the United States.

Responsibilities included:

. Medical and Dental eligibility

. Liaison between Corporate Pension Department and Third Party

Administrators (Insurance Company)

. Life Insurance and death claims

. Liaison for 600 active employees for medical, dental, vision, life

and long term insurance along with 401K retirement plans

. Train Human Resource peers on benefit administration for active

employees and retirees

Emerson Motor Company

Sr. Benefits Coordinator March 1985 - July 2006

Handled all benefit transactions for Saint Louis active employees and

all Motor Company retirees.

Responsibilities included:

. New Hire Orientation

. Employee representative to Third Party Administrators for Medical,

Dental, Life Insurance, Long Term Disability, Vision, Employee

Assistance Program, 401K Savings, and Retirement Plan

. COBRA administration

. Scheduled Employee Education Seminars, for example financial and

retirement planning, wellness activities, legal planning

. Caring Work Place - contracted St. Andrews Program - balance work

and caregiver at home

. Directed Open Enrollment activities including developing

communications and presentations

. Planned and coordinated employee recognition activities for service

awards, retirements, picnics and holiday dinners

. Payroll and Benefit Liaison

o Corrected Benefit errors using Oracle Advanced Benefits

o Liaison with Payroll for W-2 corrections, benefit

deductions/changes

SKILLS:

Computer applications: Word, Excel, PowerPoint, Oracle and HQ

Strength in problem solving, employee advocate, insurance administration,

teamwork, customer service

REFERENCES: Upon request

Contact this candidate