Customer Service Site Supervisor
Resume:
Ron Rojas
Springfield, IL ****2
217-***-**** or ***.*******@*****.***
Experience Customer Service and Clerical Support
Guest Service Agent Follow-up test result reporting
01/10 – 08/10 & 05/09 - 08/09 Use of 10-key for Data Entry
The Hilton Springfield - Springfield, IL Processed/prepared specimens for testing
Maintained/ filed accurately patient test requisitions
Operated PBX phone system
Check-in/ Check-out
Answer/screen telephone calls/message taking
Operated PBX phone system
Conversant with lab/hospital procedures
Conversant with daily Guest reports
Caring Spirit Award winner
Catch Me at My Best winner
Education
Site Supervisor/Security Officer
Associate of Arts
08/09 - 10/09
General Transfer Studies
Securitas - Bloomington, IL
Saint Louis Community College at Forest Park
2004-2006
Followed site specific post orders and protocols
Site Supervisor for two sites/three security officers Undergraduate Course Work
Distributed schedules; submitted weekly to payroll 102 hours/Major - Foreign Language
University of Missouri - Saint Louis
Private English Tutor 2006 - 2008
09/07 - 06/08
José and Pilar Vicens - Madrid, Spain Academic Year Abroad
+34-91-576-**** Spanish Philology
Universidad Complutense de Madrid
Tutored two children (ages 5 and 17)
2007-2008
Developed lesson plans; reviewed homework
Emphasized English phonetics and morphology
Skills
Daily reading lessons
Proficient with all Office Equipment,
Played games that exercised English vocabulary
MS Word, Excel, Outlook, Power Point,
PBX and 10-Key
Laboratory Technician 1
06/03 - 08/07
References
BJC HealthCare/Hematology – St. Louis, MO
Available on Request
Contact this candidate