Customer Service Administrative Assistant

Kellee Johnson Turner

** ****** ****** *** *** Stanton, KY 40380

Home: 859-***-**** Cell: 859-***-****

**************@*******.***

Administrative Assistant

Profile

Young, enthusiastic individual searching for a challenging position within a

friendly atmosphere. Passionate about developing and implementing

projects for a specific cause. Detail oriented and extremely well organized.

Able to multi task efficiently and prioritize in an effective manner. Excellent

computer skills with knowledge of several databases and tools.

Education

University of Kentucky (2009)

Relevant Courses:

Dual Credit Algebra I Course (Senior Year of High School)

Dual Credit Biology (Senior Year of High School)

ITT Technical Institute (2009 Present)

Relevant Courses

Computing and Productivity Software

Problem Solving

Strategies for the Technical Professional

Accounting I

Composition I

Pursuing a bachelor’s degree in Finance and Business Administration

Key Skills

Skills: Event Record keeping Database Management

Management Operating Multiple Phone Interviewing/communicat

Event Scheduling Lines ion

Comput Microsoft Word Microsoft Outlook Microsoft Publisher

er Skills: Microsoft Excel Microsoft Access FileMaker Pro

Microsoft Microsoft Project Windows XP, Vista,

PowerPoint Internet Explorer 2007

MAC OS Software Research Databases Safari Internet Browser

WordPerfect (EbscoHost, Britannica,

Google, etc.)

Experience

Kellee Johnson Resume

Madisonville and Powell County HS FCCLA President/VP of Projects

Developed a project to start a Red Hat Society in local Nursing Homes. The project

included scheduling fundraisers to fund the events, getting permission from nursing

homes to be able to have activities, working with practitioners to develop activities that

were healthy and fun.

Highlights:

Held weekly meetings that incorporated music, exercise, trivia, and other fun

activities.

Scheduled several fundraisers to fund events such as Tea Parties, Spa Day, etc.

Fundraisers included bake sales, car washes, Annual Gala, Dinner Party and Silent

Auction, etc.

Entrusted to manage documents to present to nursing home staff. Documents

showed weekly progress on the benefits of the activities on the patients’ health.

Developed PowerPoint presentation and five minute speech to present at

competition.

Project won regional, state, and national titles for community service and

achievement.

Implemented the project in both Texas and Kentucky

Amazon ( July 2009 December 2009)

Customer Service Coordinator

Prepared orders to be shipped and handled merchandise. Recognized for efficient

floor time (Time to fill the orders)

Hewlitt Packard (January 2010 May 2010)

Customer Service Representative

Helped to troubleshoot issues with Sprint cellular devices. Managed several

databases and web browsers at one time. Answered multiple phone lines. Also

performed customer satisfaction surveys. Received recognition for good handle

time and problem solving.

References

Kellee Johnson Resume

April Hall: Co worker; 859-***-****

Tara McKinney: Co Worker; 606-***-****

Kimberly Clem: Supervisor; 859-***-****

Kellee Johnson Resume

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