PROFILE
Creative and diligent IT professional with strong communication skills and
over 5 years of experience in manual and automation testing of Web based, E-
commerce and Client-Server applications. Looking to apply my expertise in a
Dynamic Organization as a Software QA Test Engineer/ Analyst.
Professional Summary:
. Deeply experienced in testing of Web based, E-commerce and Client-
Server applications.
. Solid understanding of Software Development Lifecycle (SDLC) and
Quality Assurance Methodology.
. Sound experience in defining Software Test Plans, Test Cases,
developing and maintaining Test Scripts according to the Business
Specifications and Functional Requirements Documents.
. Expertise in defect tracking and reporting and maintaining
Documentation.
. Experience in implementing the complete Testing Life Cycle process
with strong expertise in Regression Testing, GUI Testing, Sanity
testing, Stress Testing, Integration Testing and UAT Testing.
. Excellent team player with strong communication and interpersonal
skills.
. Detail oriented, creative and effective problem solver with good
analytical skills.
TECHNICAL SKILLS
Testing Tools : Mercury Test Director 7.x/8.x/Quality Center 8.2, Quick
Test Pro (QTP) 8.2/9.0,
Load Runner 8.0/8.2, Visual Studio TFS, Worksoft
Languages : Visual Basic, VBScript,.Net, Java, ASP, HTML, TSL, XML,
SQL
RDBMS : SQL Server 7.0/2000/2005, Oracle 9i/8.x/7x, TOAD, MS
Access
O/S : Windows 9.x/NT/2000/XP, UNIX, DOS
Browsers : IE, Netscape Navigator, AOL, Mozilla, FireFox
MS Office : Word, Excel, PowerPoint, Visio
EXPERIENCE:
Mary Kay Inc Dallas, TX Industry: B2B ECommerce Cosmetics and Personal
Care Products Retail
Senior QA Analyst March 2008 - November 2008
MaryKay is a leading Cosmetics Direct Selling Company with a Global
Presence.
Responsibilities :
. Responsible for testing and support of the Mary Kay US Direct Selling
Website for its various levels of Independent Consultants. Handled the
Quarterly Releases of their various range of Cosmetics and Personal
Care Products featured for their consultants. Tested for product Add-
ons on a weekly basis.
. Developed Test Plan and Test Strategy by thoroughly decomposing the
Business Requirements, Design Specifications and Use Case
Documentation. Prepared detailed Test cases based on those
documentation.
. Tested for Functionality, Interface, Regression and Usability Testing.
. Performed Cross Browser Testing to ensure application integrity across
various Browsers.
. Performed Backend Database Integrity Testing using SQL queries.
Managed individual test cycles and worked with analysts and developers
to resolve issues. Logged and tracked defects using Visual Studio Team
Foundation Server. Created test scripts for Regression testing in
Worksoft.
. Attended weekly scrum meetings to help plan and develop new testing
strategies and worked with the team members to implement those tasks.
Made sure the testing timelines were met for various Release
schedules.
. Handled the monthly Release for their products for UK and Latin
America Websites (Mexico, Argentina and Brazil). Worked with the
offshore team and ensured adequate Quality control by applying all the
Quality Testing efforts and procedures.
. Created and managed Reports and Documentation to be presented in the
meetings.
. Provided Production Support and Maintenance.
Environment: VB.Net, ASP.Net, Windows 2000, SQL Server 2005, IIS 5.1, TFS,
Worksoft Automation
Harriots Inc Dallas, TX Industry: B2C ECommerce Jewelry Retail
Senior QA Analyst January 2007 - March 2008
Harriots.com is a prominent Online Jewelry Retailer to offer a remarkably
wide selection of Diamond & Gemstone Jewelry.
Responsibilities:
. Tested the Build Your Own Ring (BYOR) feature wherein the customers
can design their own rings Online from scratch by choosing from
variety of Settings and Diamonds of different carat weight, clarity,
colors, shapes, sizes etc.
. Assisted the Business Analyst team in gathering and preparing the
Requirements Documentation for the BYOR feature set. Validated
Business and Functional Requirements.
. Worked with the offshore team as an Offshore Test Coordinator and
helped them understand the application, transferred knowledge on the
processes.
. Developed detailed and effective test cases using Mercury Test
Director based on the requirements documents and ensured all the
functionalities were covered.
. Tracked and reported defects using Test Director.
. Created automated regression test pack using Quick Test Professional.
Recorded, enhanced and executed Scripts in QTP, created Checkpoints
for WebPages .
. Involved in entire testing process including Functional, Regression,
System, User Interface and Stress testing.
. Created User Acceptance Testing test cases and drove the entire UAT
testing with the Users. Performed Usability Testing and demonstrated
and trained the end user support team for the same.
. Generated cross-module reports and graphs and updated management about
the QA Test status and Progress. Performed Risk Analysis to establish
hard freeze date.
. Assisted in Production support and Maintenance.
Environment: Test Director / Quality Center, QTP, ASP.Net, VB.Net, Windows
2000, SQL Server 2005, Visual SourceSafe, IIS 5.1.
Sprint - Nextel Irving, TX Industry: Telecom
Integration Test Analyst July 2005 - December 2006
"Sprint together with Nextel" Communications, a Fortune 300 is a leading
provider of fully integrated, wire line and wireless telecommunication
services and has built the largest guaranteed, all-digital, wireless
network in the country.
Responsibilities:
. Worked as an Integration Test Analyst for the applications related to
Billing and Invoicing line of business. The application consists of
the features related to customers' ability to view their bills, pay
their bills, change billing preferences etc.
. Gathered the business requirements and assisted in preparing Test Plan
for the same. Developed detailed Test Cases using Test Director and
generated Test Data for the same.
. Constantly interacted with the Functional Experts with regards to
review and interpretation of the business requirements.
. Performed Functional, Regression, Integration and Usability testing.
Performed intensive Backend Database Testing using SQL queries to
check for Data Persistence and Integrity.
. Used Test Director to track, analyze and document defects.
. Generated Status reports and Bug reports and presented them in weekly
status meetings.
Environment: Test Director, JAVA, J2EE, Web logic 8.0/9.0, Oracle 9i,
Tomcat, UNIX, Windows XP, PERL, XML, PL/SQL, SQL, DB2
Trintech Inc Dallas, TX Industry: Financial Services- Banking &
Treasury Software Solutions
Software Test Engineer November 2004 - July 2005
Trintech is a leading global provider of financial software and services
specializing in transaction reconciliation workflow, transaction risk
management, and compliance for commercial, financial and healthcare
markets.
Responsibilities:
. Involved in B2B Payment Lifecycle Management web application for end-
to-end transaction reconciliation for high volume transaction-
intensive customer accounts.
. Prepared detailed test cases after thorough review and analysis of the
functional specification documents.
. Tested for Functionality, Interface, System and Regression testing.
. Created Data Driven Tests to validate the same scenario with different
test data.
. Logged and tracked Defects in Test Director. Worked with the
development team to resolve testing issues and Defect priorities.
Environment: Test Director, ASP.Net, C#, MS SQL Server 2005, Windows XP,
Visual SourceSafe, IIS 6.0
Travelocity Southlake, TX Industry: Leading Online Travel Website
QA Analyst May 2003 - August 2004
Travelocity is a leading online travel website for booking flights, cars,
hotels, vacation packages and cruises.
Responsibilities:
. Involved in testing multiple features implemented within the Customer
Marketing group. These features included Flight Notification, Exit
Popup and SEO Optimization.
. Reviewed and Analyzed the Business Requirements and Functional
Specification documents with Functional Manager and Technical
specialists.
. Participated in the test environment setup and ensured that the
facilities, test tools and scripts are in place to successfully
perform the required testing effort. Used Test Director to track,
analyze and document defects. Conducted defect reviews with
development team.
. Developed detailed test cases in Test Director based on the
requirements using various black box testing techniques for
Functionality, GUI Testing.
. Tested Form Submission, Page Navigation, Redirects and Links of
different pages.
. Performed Sanity testing, Functional testing and Regression testing
for each new build of the application.
. Participated in Load and Performance Testing using Load Runner
Environment: Test Director, Load Runner, JAVA, Tomcat Server, Apache
Server, JAVA, Struts, HTML, SQL, MySQL, Windows XP, LINUX, Vignette
PROFESSIONAL CERTIFICATIONS:
. Microsoft Certified Professional (MCP)
. Microsoft Certified Solutions Developer (MCSD)
. Microsoft Certified SQL 6.5 Database Developer
. IBM XML Certification