Manager Human Resources
Resume:
Reinaldo Andreu
Cond. Parque San Agustín
San Juan, PR 00923-3021
**************@*******.***
Professional Profile
Experienced, enthusiastic and dedicated professional with extensive exposure to all disciplines of
management. Proven leadership abilities in working as a team, handling multiple tasks, great
adaptability to any enterprise environment. Responsible person capable to work under pressure,
really motivated and always ready to learn new things. Well recognized in the logistic industry as
a leader, troubleshooter, problem solver, hands on and results-oriented with a broad range of
capabilities in managing, leading, planning and directing resources.
Professional Experience
DB Schenker Carolina, PR (Freight Forwarder)
General Manager November 2008 - August 2010
- Evaluate profit and loss statements
- Evaluate business conditions that will affect business for planning purposes
- Communicate with Higher management
- Assure Human Resources policy and procedures are in place
- Manage new hire and termination process to meet the company requirements
- Create and maintain an approved vendor list
- Understand all aspects of the cartage contract
- Conduct regular meetings with cartage personnel to discuss all aspects of service
performance
- Manage relationship with airlines to assure Company is known and receiving deserved
attention
- Manage vendor billing to assure timelines and accuracy
- Assure completion of montly safety and security audits
- Assure office and Warehouse meet all regulated safety and security directives
- Assume roll of Quality Manager for the Market
- Maintain Company Continuous Quality Improvement (CQI) system
- Assure all standard operating procedures (SOP's) are published and maintained ISO
standards
- Attend meetings with Key accounts to develop and maintain relationship
- Review service to assure Key account transit times are met
- Manage relationships with Company GAM's for market support
- Manage and coordinate global account pricing and service with the Customer Support
group
DB Schenker Carolina, PR
Service Manager July 1994 - November 2008
- Manage and direct the overall sales and operations functions on a daily basis
- Plan all aspects of operations in order to achieve the highest level of service at the lowest
cost
- Ensure compliance with Local and Federal Agencies
- Negotiate and monitor domestic and international rates and services to reduce station
operating costs and increase productivity
- Manage employee review and communication process
- Communicate updates or changes in corprate policies to employees
- Maintain continuous Quality Improvement system
- Assure safe work environment for employees
Key Accomplishments
- Contribute to the ISO 9001 certification for Puerto Rico office
- Developed and implemented policy and procedures locally to perform daily activities in the
operations
- Keep on monthly basis a GPM over 20% as budgeted by Company
- Saved $200,000.00 in operating cost in years 2008 and 2009
- Increased the Puerto Rico office profitability by an average of 15% in years 2008 and 2009
Education
University of Puerto Rico (UPR) Río Piedras, PR
Bachelor of Business Administration May 1986
Dual Concentration: Human Resources & Production Management
Membership and Certifications
- Dangerous Goods certified (handling Hazardous Materials)
- Puerto Rico Industrial Association
Enterprise Systems and Industry Related Trainings
- TSA Transportation Security Administration
- US Customs regulations
- DOT
- IACSS
- FAA Federal Aviation Administration
- OSHA for logistic Industry
- SAP for accounting purposes
- Microsoft (lotus notes, excel, words)
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