Customer Service Sales
Resume:
Leanne Silva
Cellular Phone: 774-***-****
Provincetown, Mass. 02657
Email: ***********@***.***
Objective To secure a position where I can effectively utilize
my expertise in the art of business, marketing, jewelry, glass
and/or teaching.
Experience
Studio La Sil, the art of jewelry, Provincetown, MA May
2008-present Custom Designer, Jeweler, Glass Flameworker,
Buyer, Graphic Designer,
Sales/Marketing/Web Associate, Owner
-Responsible for the creative and unique design of various
forms of jewelry and small glass works, made with
silver, gold, stones, enamel, glass painting and
torch worked borosilicate glass.
-Analyzed company sales and researched new potential products
and juried artists work into the gallery. Made
purchases and decisions accordingly.
-Improved sales and marketing through the development and
maintenance of company's website, photography,
business cards and product packaging.
-Actively solicited new business, fundraising and closed sales.
-Accountable for customer service, negotiation, time management
and decision- making skills.
-Exerted budget control through monitoring of material and
labor costs, and appropriately related
communication with management.
-Attend jewelry trade and craft shows for retail buying with
reorders, product development with research on
merchandise, trends, competition and pricing.
Manufacturing, gallery display, jewelry photography (digital,
automatic and manual), web design, graphic design, internet
marketing and optimization, print design, drawing,
marketing, fundraising, customer satisfaction with feedback.
Also, scheduling classes, exhibitions and gallery parties,
recruiting teaching artists and the jurying of artists'
creations.
-Instrumental in securing Studio La Sil, the art of jewelry,
2010 gold winner for the best jewelry shop on the
outer cape, by Cape Cod Life magazines' readers
poll.
Diablo Glass School, Boston, MA March 2009
Teacher
-Responsible for teaching students the fire arts,
metalsmithing, jewelry and glass flameworking with a
strong encouragement in student self design.
-Wrote syllabus, class projects, homework assignments and
created scheduling and structure in the classroom.
-Set up class and school with tools, materials and guidelines,
including safety information.
Jewelry Studio of Wellfleet, Wellfleet, MA May
2007-January 2008 Designer, Jeweler, Glass Flameworker, Co-Owner
-A small scale of Studio La Sil, the art
of jewelry.
Forest Beach Designer Goldsmiths, Chatham, MA
Goldsmith, Sales Assistant March 2006-January
2007
-Responsible for jewelry production, stone setting, remounts
and repairs with precious materials.
-Duties include manipulating castings, texturing, soldering and
finishing.
-Stone setting in bezels, prongs and gypsy cuts with various
stones including diamonds, sapphires and
emeralds.
Leanne Silva
336 Commercial Street
Cellular Phone: 774-***-****
Provincetown, Mass. 02657
Email: ***********@***.***
Experience (continued)
NASR Jewelers, Kingston, MA
November 2003-December 2005
Goldsmith, Sales Assistant
-Accountable for expansive knowledge of product information,
including repair and finish
-Assisted in the solicitation of new business and closed sales.
-Developed reputation for excellent customer service by
acknowledging customer presence, greeting
customers in a friendly manner, and giving them full
attention.
-Prepared daily bank deposits and ledgers, as well as inventory
count and store closing
-Organize custom jobs and order needed parts through various
catalog companies
U Mass Dartmouth Metals Guild, Dartmouth, MA
Treasurer December 2004-May 2005
-Created budget guidelines, managed funds, regulated expenditures,
and maintained financial records.
-Instrumental in securing highest budget in organization's
history.
Glass Studio, Sandwich, MA October 2003-March 2004
Apprentice Glassblower
-Learned and practiced the traditional techniques of
glassblowing through the observation of experienced
glassblowers in a hot shop.
-Produced pieces for display and sale.
Education
University of Massachusetts Dartmouth, Dartmouth, MA
Graduated-May 2005 Bachelor of Fine Art, Cum Laude
Major: Design with a concentration in Metals/Jewelry
Cape Cod Community College, Barnstable, MA
Graduated-May 2002 Associate Degree, Dean's List
Major: Liberal Arts Minor: Graphic/Web Design
Skills/Activities
Computer: Microsoft Word, QuickBooks, Photoshop and Internet Savvy
(Mac & PC)
Skills include but not limited to: Attend jewelry trade and craft
shows for Retail Buying with reorders, Product Development with
research on merchandise, trends, competition and pricing.
Jewelry Photography (digital, automatic and manual), Gallery
Display, Web Design, Internet Marketing and Optimization, Print Design,
Drawing, Marketing, Fundraising, Scheduling Classes, Exhibitions
and Gallery Parties, Recruiting Teaching Artists and the Jurying of
Artists' Creations.
References available upon request
Leanne Silva
336 Commercial Street
Cellular Phone: 774-***-****
Provincetown, Mass. 02657
Email: ***********@***.***
Associations
Cape Cod Chamber of Commerce, Member 2010-2011
American Craft Council, Member 2010-2011
Provincetown Art Association and Museum, Member 2009-
2010
Corning Museum of Glass, Member 2009-2010
Society of North American Goldsmiths, Member 2005-2006
Articles "Silva makes beauty with the alchemy of fire"
Dec 11, 2008; Provincetown Banner, by Sue Harrison
Front page bottom right, full color article pg.26
Leanne Silva: selected and featured
Article available online
Cape Cod Magazine,
"Styles Page"
May 2009; Styles Page on bracelets, by Jessica Laniewski:
Leanne Silva: selected and featured
"My P-Town Gal #2: LEANNE SILVA Creating "Wearable Art""
August 5, 2009; www.myptown.com, by Maria Nazos:
Leanne Silva: selected and featured
Article available online
2010 GOLD award for Best Jewelry Shop on the Outer Cape
May, 2010; Cape Cod Life Magazine, by the readers poll:
Studio La Sil, the art of jewelry: selected and featured
Contact this candidate