Customer Service Sales

Lidya Esparza

**** *. **** **. *** Bernardino, CA 92404 909-***-**** ***********@*****.***

Receptionist

Great customer service representative and bilingual; fluent Spanish. Well organized and positive work

ethic. Energetic, positive attitude and prepare to work every day.

Skills

•

• •

Telephone and front desk assistant Knowledge of Microsoft products;

Word, Excel, PowerPoint

• Great customer service and complaint

• Cashier; high amounts of cash handling

handling

• •

Filing database and customer records Collections calls

• Data entry 45 wpm

EMPLOYMENT

Sophia – Sales Associate/Cashier 07/09 to 02/10

1024 Ontario M ills Circle Ontario, Ca 91764 909-***-****

D uties: Greet and help customers as cashier and sales associate. Prepare clothes

w ith hangers, censors and placing them in their appropriate places. Assist in the fit t ing

room area and clean store. Prevent customer theft and maintain store clean.

P aradise Perfumes – Receptionist/ Cashier 01/06 to

07/09

1392-B W. 7th S t. Upland, Ca 91786 909-***-****

Duties: Answer phones and give information to customers or new clients. File

database and file paperwork from vendors and customers. Submit customer’s information

to Quick Books System. Print labels and prepare mail for customers. Also, place orders to

vendors and from customers. Call customers to let them know about their orders and also

call UPS when needed for complaints.

E DUCAT ION

01/08 – 06/08 M ount San Antonio Community College Walnut, CA General

E ducation

9/01 – 06/05 M ontclair H igh School Montclair, CA

D iploma

Business and personal references will be gladly given upon request.

Contact this candidate