Customer Service Manager

Anthony R. Dick

*** *. ****** #*** ***********, MO 65803

417-***-**** abk99g@r.postjobfree.com

Objective

An experienced warehouse manager eager to leverage six years of

experience, customer service and advanced computer knowledge

to secure a position where these skills will be an exceptional

asset.

Skills Profile

Computer-literate performer with extensive software proficiency

covering a wide variety of applications including all MS

Office, Adobe, and Windows functionality.

Strong five year background as a dedicated manager with an

excellent work record.

Results-driven achiever with exemplary planning and

organizational skills, along with a high degree of detail

orientation.

Flexible team player who thrives in environments requiring

ability to effectively prioritize and juggle multiple tasks.

Enthusiastic, knowledge-hungry learner, eager to meet

challenges and quickly assimilate new concepts.

Employment History

Warehouse Manager, Cameo Carpets LLC 3/19/2004 -

4/10/2010

Springfield, MO

Responsibilities include overseeing the efficient receipt,

storage and dispatch of a wide range of flooring supplies and

materials. Inspecting the physical condition of warehouse and

equipment and prepared work orders for repair and requisitions

for replacement of equipment.

Excel at accurately labeling freight, monitoring inventory,

calculating and verifying quantities and using computers to

maintain records and track shipments in a high-volume warehouse

environments.

Maintained excellent verbal and written communication with

order processes from sales to carryout of the products.

Performed multifaceted general office support, including

incoming and outgoing calls for shipments, customer service,

and general installation scheduling.

Edensix Web Design (Freelance), 2/1/2003 - Present

Springfield, MO

A website designer and developer with 7 years of experience.

Expertise in graphic design, web development, cross browser

usability, with strong knowledge of the PC. A creative,

adaptable, detail oriented professional, with an ability to

understand client's goals.

Produce and negotiate quotes with customers, work within a

variety of client's budgets while reducing

development/maintenance costs.

Understand client's business needs, strategies, goals and user

requirements, translate customer's vision into web reality, to

ensure final product has the look and feel that the customer

desires

Designed logo and print products including brochures, business

cards, DVD covers, customized letter heads, faxes, stationery

etc.

Examples and technical skills available upon request.

Education and Training

Central High School - Springfield, MO (2000-2004) - High

School Diploma

Ozark Technical College - Springfield, MO (2004) - Business

Management Courses

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