Sales Representative Manager
Resume:
GREGORIO PARRA
Fort Worth, Texas 76140
Objective:
To utilize my current skills while continually being challenged and growing within an
established company.
Experience
04/10-Current AmeriCredit Funding and Verification Specialist
My daily duties include answering both English and bilingual inbound calls from
customers, verifying insurance and employment. I also am responsible for verifying the
information in the system is correct for the customer and vehicle. I have to decide based
on the data provided if the loan application can be funded or denied.
09/07-03/10 Kraft Foods Vendor/ Sales Representative
Daily duties include stocking and pulling out the product, building displays, monitoring
the sales and consumption of the product. I did regular audits of all of the merchandise in
the store to guarantee that the product was in date and to ensure the customers are
satisfied with their purchase.
06/06-09/07 Lennar Homes Customer Care Specialist
While employed at Lennar I was responsible for managing the different stages of the
building process to ensure that the trades were in compliance with OSHA guidelines. I
also was responsible for filing and resolving claims against the home warranty on any
damages or repairs that were needed. I de-escalated homeowner’s aggravation by
utilizing my problem solving skills and made sure that an amicable resolution was
reached.
05/04-05/06 Rent A Center Account Manager
My job duties included greeting the customers and ensuring that they have an enjoyable
experience while in the store. I made daily contact with all of the customers that were
renting from our store. I took payments as well as set up payment arrangements on
delinquent accounts. Also I did deliveries of merchandise with a maximum weight of
200 pounds.
Skills
Bilingual fluent in English and Spanish read and write
10 key by touch, multi line phone system
Education
Diploma Fort Worth, Tx Polytechnic High School
Tarrant County College Fort Worth TX
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