Customer Service Sales
Resume:
Angel Scott
Cedar Avenue
Lancaster, Ca 93534
*********@***.***
Objective
I am seeking full time employment.
Qualifications
I am a positive leader, I have the ability to encourage, motivate and
take instruction. I communicate clearly and effectively with a
variety of audiences. . I have excellent leadership and interpersonal
skills; I enjoy working directly with the public. I have the ability
to teach, coach and supervise. I am professional and always customer
focused. I am quick learner, prompt, and reliable. I am organized,
and responsible.
Education
Lancaster High School
Graduated June of 2003
Antelope Valley College- Psychology
August-November 2005
Relevant Work Experience
Rite Aid Warehouse 11/2003-02/2004
I worked as a Stock clerk, replenishment, and data input,
checked incoming materials and goods against purchase orders and other
documents, checked to see if the goods are of the right quality And
amount, reported shortages if needed.
Scotties Soul Food Catering 03/2004- on going business
I coordinate events such as birthdays, weddings, and a variety of
other special occasions, My responsibilities as coordinator are as
follows, providing customer service, problem solving, quality
assurance, Event setup, direct contact by phone or in person with
clients requesting services.
Target 04/2004-05/2008
I worked as a department manager for 4 years. I have also worked
as clerical, phone operator, stock clerk, human resources, and
cashier. I supervised at least 10-15 team members per night, had
weekly huddles with all team members to go over sales in each
department. Assisted team with displays, and presentation to help
drive sales throughout the store.
Deluxe 06/2008- 05/2010
I receive up to 45-90 incoming calls from small businesses and
financial institutions per day. I place orders for business and
personal checks, as well as other business products to help run a
small business. I am polite and professional with each call. I provide
customers with 100% satisfaction guarantee.
Bank of America call center 06/2010-09/2010
Received up to 100 calls per day assisting foreclosed customers
opportunities to save there home, or sale the home., I Provided great
customer service skills while helping each customer.
Other Experience
I participated in business info tech, as well as a conflict
managing/peer helper course, it has helped me work with the public, and
resolve issues that may arise in a calm respectable manner. I have also
worked as a volunteer at Dress Barn, and Marshalls as customer service,
cashier, and phone operator. I assisted department managers with visual
displays. And various promotional item presentations.
Contact this candidate