Kweku Leighton-Armah *** South Taylor avenue. oak
park.
illinois 60304
********@*****.***
OBJECTIVE
IT Network or related network support position that will utilize
current qualified training and management skills. Focus on obtaining TECHNICAL
technical career with strong responsibilities in a growth-oriented SKILLS
company.
SUMMARY OF QUALIFICATIONS PC HARDWARE
COMPTIA A+ Certified Professional OPERATING
COMPTIA NETWORK+ Certified Professional SYSTEMS
MICROSOFT CERTIFIED PROFESSIONAL MCP
Customer focused driven, highly motivated, fast learner with excellent Defragging-
verbal communication and professional etiquette. Technically Scan Disk-
knowledgeable. CHKDSK-
Strong back ground in maintenance with associated mechanical Recovery-
skills/aptitude for technical networking opportunities in any industry. Blue Screen-
System
Valuable team player, incorporating fairness, honesty, and willingness lock-up-Devic
to help others. e
Dedicated professional with track record for longevity and Conflicts-Dev
organizational loyalty in meeting daily and annual operational and ice
sales objectives. Drivers-Virtu
Eight years business operations, management and sales experience al
outside of IT. Memory-Tempor
ary
Files-Applica
TECHNICAL PROFILE tions
PC HARDWARE/OPERATING SYSTEMS NETWORKING
Install/Configure PC desktop/laptop and peripherals - external storage, NICS-Internet
PDA, WAP, UPS. Access-Wirele
Preventive PC maintenance - defragging, scandisk, CHKDSK. ss
Troubleshooting windows OS - recovery, blue screen, system lock-up, Connectivity-
device conflicts. 802.11x-Infra
Hardware/software problems. red-Blue
Optimizing windows configurations - device drivers, virtual memory, Tooth-Raid-De
temporary files and applications. fragging
Volumes-Parti
NETWORKING tions-Device
Settings-Driv
Install/configure NICS, Internet Access, Wireless Connectivity - ers-Software
802.11x, Infrared, Blue Tooth. Updates-Backu
Troubleshoot network connectivity problems, LAN/WAN. p-File and
Manage/maintain/optimize server hardware. System
RAID, defragging volumes, partitions, device settings and drivers, Recovery-ASR-
software updates. Shadow
Back-up/recovery of files and systems, test disaster and recovery Recovery-IPX/
procedures - ASR, restoring data from shadow copy. SPX-TCP/IP-IP
Configure IPX/SPX, TCP/IP, IPV4, FTP, SMTP, HTTP, POP3, IMAP4, DHCP, V4-SMTP-HTTP-
DNS, WINS and NETBEUI. DHCP-DNS-WINS
Manage user accounts, profiles and groups. -NETBEUI-User
Accounts and
APPLICATIONS Groups-LAN/WA
Microsoft office - Word, Excel, Access and Power Point. N-Modems-Hubs
-Router-Cabli
ng
EDUCATION APPLICATIONS
Triton College, River Grove, Illinois Word-Excel-Ac
2007 cess-Power
Coursework in - Point
Computer Science
LAN Administration, Windows operating systems
Data communications and networking
Cumulative GPA = 4.0/4.0
Pursuing MCSE and CCNA
University of Florence, Florence, Italy. CERTIFICATION
1974 - 1979 S
Architectural Studies.
COMPTIA A+
University of Perugia, Perugia, Italy. CERTIFIED
1973 - 1974
Italian Language COMPTIA
NETWORK+
EMPLOYMENT CERTIFIED
Parkside, London, England MICROSOFT
1997 - 2010 CERTIFIED
Sales Executive/Co - Owner of Merchandise Outlet. PROFESSIONAL
MCP