Guichener Occidasse
Homestead, Florida 33030
Phone: 305-***-****
E-mail: *********@*****.***
Objective
To obtain a position with a well-established organization with a stable environment that will lead to
a lasting relationship in the field of Information Technology.
Education and Training
08/2007 - 07/2010 Miami Dade College
Associate in Science : Network Services Technology
Certification
• Microsoft Certified Technology Specialist (MCTS): Microsoft Windows Vista, Configuration
• MCTS: Microsoft SQL server 2008
• MCITP: Consumer Support Technician
• MCITP: Server Administrator
• Cisco Certified Network Associate (CCNA®)
Relevant Coursework
Intro to Microcomputers, Supporting Microsoft Clients (Windows Vista), Microcomputer Operating
Systems (Windows XP,2000,NT), Windows server 2008,SQL server 2008,Networking
Fundamentals, Router Technology, Cisco Advanced Router Technology, Cisco Project-Based
Learning, Visual Basic, Computer Service and Maintenance, Micro-Computer Service and
Maintenance, A+ Computer Hardware Service, Direct Current Circuits, Introduction to Electronics.
Experience
05/2008-06/2010 - Computer Support Technician O&Gcomputercare, Homestead, FL
• Installed, repaired, maintained, and upgraded desktop and notebook computers;
performed maintenance on printers.
• Assembled and installed a wide array of computer systems, workstations, and peripheral
hardware.
• Provided technical support by phone and in person at the customer site.
• Data Back-up and Recovery – Restored data, OS, files, images.
• Performed Network troubleshooting and installations.
• Provided technical training on hardware/software to customers.
• Conducted computer diagnostics to determine nature of problems.
References Available Upon Request