Lynn K. Coutermash

Brighton, CO *****-**** 303-***-****

abk950@r.postjobfree.com

Skills: Type 88 wpm, grammar, alpha-numeric data entry 11,000+ kps, with

excellent editing and proofreading skills. Working knowledge of MS Office

software and Lotus Notes. Bookkeeping, payroll preparation, calculation,

entry and execution including W2s, 1099s and quarterly tax filings. Strong

'old school' work ethic, outgoing personality, results and detail oriented,

able to multi-task, and have exceptional customer service and communication

skills.

April 2010 - August 2010 (Temporary position through Hire Colorado)

Adams County Building Department

Scanning Technician Paula

Schmitt, Supervisor

Prepared and scanned C-H of 50,000 document files using a Panasonic KV-S

7065c Color Scanner and Ascent Capture 7.5 software. Assisted visitors,

staff and callers using upbeat, friendly, outstanding customer service

skills, which have received excellent and positive feedback from staff and

callers. Also, performed the look-up of property information using Accela

Automation 7.5.

July 2007 - October 2007 IBM -

CCI Staffing, Boulder, CO

Technical Help Desk Agent Corey

Hilbrands, Manager

Provided professional, personal and outstanding telephone customer service

to end users of common and proprietary legal computer applications

(approximately 50). Handled an average of 50 incoming calls per 8 hour

shift (4:00am to 12:30pm) Prepared online tickets (Tivoli); transfer to

appropriate service group, when necessary. Used Proxy Master or Citrix

Shadowing to remote into user's workstation: perform repairs, fixes and/or

demonstrate how-to's.

March 2002 - May 2004 First Congregational Church

of Eastlake, Eastlake, CO

Administrative Assistant/Bookkeeper Joan

Gruber, Council Secretary

While working without supervision: prepared, typed, proofread and

photocopied bulletin for weekly Sunday services. Prepared and issued

paychecks, W-2s and 1099s annually and quarterly employment tax reports.

Maintained and balanced financial records: general ledger, cash receipts

ledger, prepared, typed, proofread and photocopied monthly financial

reports to the Council. Collected and distributed mail and purchased

postage. Maintained list of key holders and retrieved keys when necessary.

Prepared and distributed monthly accounts payable. Answered phones,

scheduled weddings, baptisms, funerals, and activity events. Coordinated

service calls for copier, phones, furnace, glass repair, fire extinguisher,

locksmith, and exterminator. Created, prepared, typed, proofread and

photocopied monthly newsletter. Maintained membership mailing list,

produced directory twice annually. Prepared Annual Report by collecting

articles from every organization and group within the church. Photocopied,

collated, and distributed Annual Report. Maintained and ordered supplies,

organized sanctuary after worship services, assisted during wedding

ceremonies

January 1994 - December 1994

Western Mobile (La Farge), Denver, CO

Payroll Specialist - Full-time "Temporary"

Vickie Dinges, Manager

Initially hired on an "as needed" basis to assist and cover vacation/sick

days of five specialists. Learned the payroll processes for six

subordinate companies within Western Mobile. In addition to covering for

the other specialists, I was assigned to the Boulder payroll account and

put in charge of payroll department's immense filing room. Payroll

preparation included the calculating and preparing time sheets, holiday

pay, vacation pay, and equipment usage for data entry then entering the

information, running reports, proofreading and making any changes

necessary. Executed and distributed weekly payroll, researched payroll

errors, filed Human Resources documents and payroll documents for each

employee. Also, prepared and distributed W2 tax forms, employment

verifications, prepared and mailed garnishment documents, including

tracking payments and filing court documents. Handled phone calls, special

work requests of company foremen, coordinated the running of report

programs with the computer department. Operated postage machine, copier,

and facsimile.

September 1978 - June 1981 & September 1983 - February 1989

Olsten Staffing, Stamford, CT

Office Temporary Jody Sheldon,

Placement Specialist

Assignments included: Word Processor, Statistical Typist,

Executive/Legal/Medical Secretary, Administrative Assistant, Bookkeeper,

AR, AP, Payroll Clerk, Clerk Typist, File Clerk

Using PC, Payroll Computers, Wang Word Processor or IBM Selectric II

typewriter, or 'by hand' accounting forms, performed office duties at these

companies in Fairfield County, Connecticut. The extensive experience and

knowledge gained through nearly nine years of temporary service spanned a

wide range of employment situations and job requirements. Permanent

positions were offered by several companies; however, none were accepted

because at the time having a flexible weekly schedule was preferred.

Companies (partial list):

General Electric Capital Corporation - Stamford, CT * Departments: Credit

Scoring, Network Control Center, Word Processing Center, Manufactured

Housing Division, Corporate Lawyers, Corporate Auditors, Payroll, Field

Services Division.

Chase Manhattan Corporate Services - Stamford, CT *

Davey Tree Service - Greenwich, CT

Climax Molybdenum - Nickel Division - Greenwich, CT

Federal Express - Stamford, CT *

Dorcy-Ashflash - Sales Division - Norwalk, CT * General

Electric - Bridgeport, CT and Fairfield, CT

U.S. Surgical Corporation - Purchasing Department - Norwalk, CT

Reynolds - Alcoa Alumimum - Stamford, CT

Arthur Andersen & Company - Word Processing Center - Stamford, CT *

GTE Sylvania - Stamford, CT

Pitney Bowes, Inc. - Corporate Legal, Manufacturing Warehouse - Stamford,

CT * * indicates multiple assignments.

Sacred Heart University, Associates in Arts Degree, Business

Administration, Fairfield, CT

Wilton School of Cake Decorating, Certified Cake Decorator, Chicago IL

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