Executive Summary
. Product Development & Release experience:
o Over 7 years of s/w configuration and release management
experience.
o Business Application Development projects experience - excellent
understanding Software Development Life Cycle & various
technologies and development methodologies like Agile. - 7 yrs.
o Excellent understanding of Agile and Scrum methodologies.
o Configuration mgmt for development team - used RCS & Clearcase,
familiar with Perforce & CVS, Ant, Maven, Kintana.
o Experience working on multiple releases simultaneously and working
with leaders as well as development teams to lead the release
processes and deliverables.
. IT Change/Release & Monitoring
o Managed and effectively delivered release in multi tier On-Demand
(Hosting Services) / SaaS environments.
o Managed multiple releases at the same time - cycle varied from 2
weeks to 3 months.
o 6+ years of managing operations support, release and monitoring
using ITIL framework.
o Monitored Oracle Applications, used OEM and scripting languages
like perl
o Middle tier used apache Tomcat, Oracle iAS, OC4J
o Technology used - C++, Java/J2EE, sql & pl/sql, various control
files like ETL etc
o Worked with CABs and created/maintained CMDB.
. Familiar with SOX and CMMI compliance
. Experience with multi-tiered system operations, including web,
application and database operational support & services. Experience with
24x7 operations.
. Excellent problem solving, communication, interpersonal, intuitive,
technical, and leadership skills.
. Adept in managing the release project, working with multiple teams.
. Effectively setup processes & policies for s/w release working with
development teams.
. Quick Learner, energetic and self-motivated team player/leader.
. Over 5 years of IT services management experience in On Demand/Hosting
environment to schedule and roll out changes.
Education/Professional Training
. Pune University, India - Bachelor of Engineering (Computer Science &
Technology)
. Notre Dame deNamur University - MBA (IT Major)
. ITIL V2 - Service Management Foundation Certificate
. Project Management Fundamentals - Oracle univ.
. Leadership/Management Courses:
o You as a Leader
o Leading your talent
o Building Business network.
o Managing within law
o Satyam Full Life Cycle Leader for IT services
Technical Skills
. Languages/Scripting: Perl, Shell, Awk, COBOL, Pascal, C, Java, HTML,
XML, SQL, PL/SQL
. Operating System: Windows, VMS, Solaris, Linux, AIX, Solaris, Linux on
z
. Servers/HW: HP, Dell, IBM, NetApp file storage & SnapManager
. Database: Oracle 9i, 10g, 11g, Familier with MySQL & Sql server.
. Middle Tier s/w: Apache/Tomcat, Oracle Apps Server 9i, 10g, SOA suite,
Forms & Reports server 10g, Oracle BI
. Applications: Oracle applications 11i (ERP, CRM), R12, Ora EM, Ora
Apex, Microsoft Office suite, MS SharePoint, Oracle VM
. Other Tools/sw: Oracle VM, ora Developer2k, Jdeveloper
. Source Control/Builds: RCS, ClearCase, Perforce, Ant, Maven
. Networking: TCP/IP, LAN/WAN, Switches & routers.
. Methodologies - Agile, Scrum - PMI
Professional Experience:
ebay Inc Mar'10-
Jun'10
IT Release Manager:
. Rapidly developed IT Release policy for the customer service group to
rollout the functionality.
. Evaluate and drive new deployment strategies.
. As a release process owner developed the release process and
collaborated with all stake holders.
. Suggested configuration management and testing environment
improvements to release the changes into production with high quality.
. Brought in best practices as a change agent keeping process
improvement in mind.
. Managed holistic communication of the CS release road map across
diverse set of organizations
. Implemented the rollout strategies for all application releases.
. Coordinated application testing and acceptance.
Oracle Jul'09-Mar'10
Platform Certification Consultant:
. Certify R12 on IBM z - Linux on z vm. Working on RHEL 4/5, SLES 10
. Decide certification criteria, plan non-functional (technical)
certification test cases and execute the project. Support the
functional testing as needed.
. Test install/upgrade all the R12 technology components & integrate
with - DB, iAS, SOA, IDM.
. Certify the integration of R12 with other Oracle products like
BI/IDM/AS on LoZ.
Satyam computer services ltd., Santa Clara, CA Jul'07-
jul'09
Transition/Release Project Manager:
. Reported to VP of North America region.
. Successfully managed custom development and transition projects from
initiation through delivery within budget.
. Coordinate the rollout of the new changes in production with Quote to
Cash teams and Release Management.
. Managed business applications delivery/rollout project for customer's
Oracle Application customization - planning & executing System,
integration and UAT.
. Planned resources for cross-functional teams; onsite-offshore teams;
to deliver IT projects.
. Directs the activities of project support staff and sub-contractors
and is responsible for ensuring appropriate resources are allocated
and maintained to facilitate the successful completion of the project.
Regional Alliance Manager
. Provided Alliance leadership to manage Vendor-Partner relations in
North America (West coast) & Canada region.
. Strategised the Go-To-Market plan working with Oracle Partner Network
& internal Sales organization.
. Built offshore team for supporting Go-To-Marketsolutions in North
America & Canada.
. Planned and executed events like Oracle Open World for company.
Oracle USA INc, Redwood shores, CA
Oct'97-Jul'07
Sr. IT Manager (Oracle On-Demand/Hosting services):
. Managed IT Projects to deploy software releases into various customer
environments & .
. Executed roll out of changes to the customers' environments. Worked
with the CMDB to approve the changes.
. Worked on Release readiness review with the review board.
. Maintained release log, categorized and updated.
. Developed and implemented IT change/release processes to streamline
the service.
. Monitored customer production environments
. Worked with incident and problem management teams to constatntly
improve the monitoring providing high availability.
. Presented the capabilities and planned advancements to customers.
Sr. Release Manager (Oracle Applications):
. Successfully managed release program of 10 Oracle applications
products to internal and external customers for over 3 major releases
where the development was done using iterative methodology.
. Worked with Product management to define the release contents and
managed the release process.
. Created and maintained the application development source control for
multiple releases
. Defined and implemented standards and procedures for application
development & source control for the group of 250+ developers,
automated code builds.
. As a Sr. Release Manager, responsibilities included
o Configure the source control area and access strategies,
schedule the builds and preparing build/stage environments.
o Developing and Maintaining the policies and processes used to
develop, build & release the enterprise application.
o Planned release of new products working with legal to product
managers.
o Planned schedules for new releases
o Worked with cross-group for completion of technical design,
product documentation and some cross product management
components.
o Release/Builds/Testing planning & execution:
o Provided weekly status of release projects management to
executive management and to the whole group.
o Developed, mentored and managed the team of Release Engineers.
o Provide a strategic viewpoint and identify and manage cross-team
dependencies
. Configuration Management
o Created and maintained the various development environments -
development, QA, Release, product demonstration and some adhoc
etc.
o Built the QA lab for Interaction Center collaborating with the
related technical experts from different IT groups.
o Managed allocation of various hardware & software infrastructure
components for the development teams.
o Leading the testing efforts for 3rd party s/w and integrating
with the applications.
o Monitored & approved changes/patches for Interaction Center
products in the production.
o Developed and managed Oracle Application Dba and Oracle DBA team
of 5.
. Led project to migrate code from Windows platform to Solaris/Linux.
. Trained development teams and other cross-functional teams with the
release processes and tools to enhance communication and quality.
. Worked with development teams spread across globe with offshore
release team members.
ICIM International, San Jose, CA
Feb'96-Sep'97
Sr. System analyst/Sr. DBA:
. Responsibilities included working with business userd, finding
requirements, documenting and analyzing. Work with developers to
design the application. Preparing requirements for each program in the
module. Documenting the modules for developments.
. Work with IT team to support the Oracle Database and applications -
incident management & rolling out changes.
Kinetic Honda Motor Ltd., Pune, India Jan'94-
Jan'96
Development Manager:
. Responsibilities included requirement analysis, designing database for
the applications developed. Manage the development projects. Lead and
mentor the developers and DBAs. Plan and execute backup & recovery.
Assisting management in making decision to purchase the h/w, s/w
required.
. Project manager to implement new application to automate the manual
backup and data upload processes, increasing the efficiency and
lowering operational costs.
Mannai Corp., Doha, Qatar Oct'91-
Dec'93
Sr. Analyst:
. Responsible for Requirements gathering and analysis & documenting.
Worked directly with customer (& end users) to collect the
requirements and analyze.
. Designed the business applications analyzing the customer
requirements, designed database schemas as well as data structures for
the applications.
Kinetic Honda Motor Ltd Apr'90-Oct'91
Programmer/Analyst
Madhav Capacitor & Reactors pvt Ltd Apr'89-Apr'90
Computer Engineer