Claudia D. Berman
Yonkers, NY 10704
*****************@*****.***
SUMMARY
** **** ***** ** ***** Experience as an Outside Sales Representative,
Account Manager, Territory Manager, Regional VP. MBA Degree in Marketing,
Strong PC skills, Microsoft Office Suite Certified, CRM applications,
Demos, and Webinar Software
TYPE OF SALES
Business to Business, State and Local Government, Educational,
Consultative, Solution, Feature Benefit, Channel and C Level Sales
INDUSTRY EXPERIENCE
EDUCATIONAL
Public, Private, Faith Based, From Pre-K to Post Graduate, Learning
Materials, Assessments, Technology, Hand Held Mobile Device Solutions,
School Business Bookkeeping, Tuition Billing, Collection, Fund Raising,
Financial Aid Assessment, Financial Services and Supplies
STATE AND LOCAL MUNICIPALITIES
Hand Held Mobile Device Solutions, PDAs, Cell Phones for Homeland Security,
Emergency First Responder, and Law Enforcement Mobile Data Systems.
BUSINESS TO BUSINESS
Copiers, Corporate Communications, Technology Outsourcing,
Per Diem Computer Consulting Services,
Trade Associations, Technical Publishing and Book Printing, Multi Media
Packaging, Advertising Specialty, Back Packs, and Bags
CORE COMPETANCIES
Possesses combination of account development, management, problem solving,
and negotiation skills. Plans, develops, and executes sales strategies to
achieve new goals.
Manages prospecting pipeline within sales database. Maintains accurate
prospect and customer data and metrics. High level of integrity, client
retention, enthusiasm
Ability to influence others, get things done. Results oriented, Strong
Closer, Team Player, Farmer, Hunter.
EMPLOYMENT
FACTS Management Inc., NY - Regional Vice President of Sales
August 2008 to February 2010
Facts Management offers outsourced online real time business and financial
software solutions to Private and Faith Based schools. Services include
tuition management, collection, accounts receivable, billing of tuition and
incidental fees, allocation of financial aid, fundraising solutions,
communication with parents, enrollment's initial inquiry and process.
Responsible for the generation of sales revenue in a Metro New York
Territory. Duties included sales, marketing, account retention, conducting
seminars, outreach. Database organization pipeline management, and
relationship building
Palm Corporation, NY - Public Sector Regional Manager Enterprise Sales
June 2006 to June 2007
Contractual Management position with Market Source. Palm's vision was to
put the power of mobile devices in the Educational Pre K to Higher
Education and Governmental State and Local sectors.
Education
Palm devices have become one of the core learning tools in education.
Several education applications such as Mathematics, Science, Language Arts,
Organization Planning, and Reading and Readiness Assessments are integrated
with wireless PDA functionality and file transfer capability. Educational
leadership has selected Palm as their strategic partner for improving the
learning skills process. Solutions include DIBELS, COR, Highscope, Campus
Hand Held Applications which include blogging, podcasting, email,
messaging, RSS, E Books, Nursing and Medical educational software.
Government
Palm devices have developed into an indispensable tool for Government
agencies. Handheld applications provide government agencies a fully
integrated mobile data system, and a long list of indispensable features
that provide local, state and federal database queries, along with status,
messaging and talk functionality, Tools include Emergency First Responders
with Hazardous Materials WISER, Law Enforcement
Mobile Data Systems, Pocket Cop, Corporate Text and Voice Emergency
Notification Systems Send Word Now.
Responsibilities
Accountable for 4 million dollars in sales revenue per year.
Increase of sales revenue of Palm handheld devices and Smartphones within
the region
of ME, NH, MA, RI, CT, NY, NJ, PA, DE, MD, DC, VA, NC, and SC.
Development of relationships and strategic partnerships with end users,
resellers, applications developers.
Effectively manage time between new and existing business with a view to
secure short and long-term opportunities.
Provide accurate forecasts, and maintain a sales pipeline of opportunities.
Majestic Industries, Teterboro, NJ - Outside Sales Representative
March 1985 to June 2006
Majestic Industries was one of the largest loose-leaf binder, index tab,
and heat sealed vinyl product manufacturers, printer, and custom packager.
Value added services included kitting, fulfillment, inventory, and storage
of completed materials. Accountable for over 2 millions dollars in revenue
per year.
Product Lines Include
Public and private schools - K to 12, school supplies, binders, back packs,
school bags
Business to Business - Technical trade associations, manuals, training
materials, corporate communications, advertising specialty,and collateral
material
Publishing - Business, legal, financial, medical, scientific, and cookbooks
Educational - Packaging of teachers resource kits, binders with flash
cards, maps, posters, multi media packaging of materials
Software - Custom binders, slipcases, media duplication, and EULA.
Responsibilities
Consistently exceeded sales objectives by 40 percent annually. Excelled in
generation of new customers and client retention, strong follow up skills,
as well as continued increase of sales revenue. Provided accurate
forecasts, maintained a sales pipeline of opportunities for a NY, NJ, CT,
PA territory. Regional Sales Person Award for outstanding sales and account
management achievements for 1986 and 1987.
Top sales performer of Northeast Region 1986 to 1997.
Royal Business Machines, NY - Outside Sales Representative
February 1983 to March 1985
Responsibilities
Managed a geographic territory in for an original equipment manufacturer of
copier and business machines in a Manhattan geographic territory. Strengths
in forecasting, strong knowledge of product lines and competition, excelled
in feature benefit selling, opportunities, and sales, execution of sales
plan strategies, as well as increase the volume of sales of products.
Regional Sales Person of 1984.
Informatics Corp., NY - Outside Sales Representative
January 1981 to February 1983
Computer Software Consulting Company providing program design,
implementation, and maintenance services in the placement of Per Diem and
Project Programmers (Contract Programming Support) for Large IBM Mainframes
such as Cobol, Fortran, IMS, CICS, PL1.
Responsibilities
The generation of sales revenue, heavy telephone prospecting, extensive
travel, for a nationwide sales territory that included NY, NJ, CT, MO, IL,
KY, UT, CO. Generated 1 million dollars in sales revenue.
Computer Skills
Certified Expert - WORD, EXCEL, OUTLOOK, and POWERPOINT
Contact Management Software - ACT and Palm OS Certified
CRM Software - Salesforce, Siebel, and Goldmine
Accounting Software - QuickBooks and Peachtree
Web Conferencing Software - Webex and Elluminate
Numerous Educational and Palm OS Software Solutions
Education
NY Institute of Technology - MBA, Honors, Marketing Management Degree
Queens College - BA, Honors, Elementary Education
New York Restaurant School - Management Certificate, Honors
Certifications
Teaching Licenses for New York State and New York City
National Restaurant Association Food Handlers Servesafe Certificate
Notary Public in New York State
Affiliations
365 Bronx River Road Owners Corp., Yonkers, NY
Member of the Board of Directors Served as Treasurer and Secretary
Oversight of Operations, Budgets, CPA, Attorney, and Managing Agent for an
89 unit cooperative dwelling