Teresa R. Earp
Smithfield, NC 27577
Phone: 919-***-****
***.****@*****.***
Objective:
I am an organized professional with the desire to use and express my
experience in customer service, finance and office skills. I have advanced
in all my positions and enjoy learning.
Skills and Education:
Type Speed 45wpm, fast and accurate 10 key, experience with up to 5
incoming phones lines, Internet Savvy, Various software; Microsoft Windows
95-XP, Microsoft Word, Microsoft Excel. New Hanover High School
Wilmington, NC 1985-1988 and Wake Tech Raleigh, NC Graduated 1995
Experience:
Headway Corporate Services April 2010 - Now
Data Entry Operator III
I work at Genworth Mortgage Insurance. They have paper billing, excel and
web customers. I take each of these and key in the payments for each
persons initial premium payment. When I get checks in I key them into an
excel sheet and then accounting takes and processes. We also get where
customers are doing loan sales and we process these in the system. We key
in the new information.
Wal-Mart
Nov. 2009 - April 2010
In Stock Team
I work the 3rd shift stock team. We take the freight that is received and
stock the shelves. After the freight is put out onto the floor I straighten
the shelves and put left over freight in the back.
Stock Building Supply July
2008 - Nov. 2009
Batch Audit Processor
I review batches of invoices that have been processed. I correct the
keying mistakes
and update the batch in the system. This is to be done in a timely matter
and accurate. I review the store manager's and other management credit card
receipts and make sure they are not buying personal item with the cards. I
compare the receipts with the banks statement to make sure the bank as not
over charged.
Contact - Elizabeth James
Stock Building Supply December 2007 - July 2008
Data Processing Raleigh, NC
I scan invoices and other document into the system. When needed I help open
mail and key information into the system. At the end of the day I file my
work. Contact-Sonya Bailey
Accuro Group August 2007 - December 2007
Data Entry Cary, NC
I was placed at Stock Building Supply at the Corp. office. Entered invoices
into the system. Figures have to be entered correct so the vendors are paid
the right amount. In November I was moved to running the scanner. I scan
the invoices and other documents into the system. On December 10th I was
hired on as a Stock employee.
Contact-Carrie Walton
Quality Staffing July 2007-August 2007
Data entry Cary, NC
I worked at Sigma Gamma Rho. I entered student information into the system.
Then filed them in Alpha order.
First Citizens
Bank May 2007-July 2007
Paid Out Raleigh, NC
Specialist I
I received loans that had been paid off entered information into the system
and cut the customer a check if they over paid the payoff. I then mailed
the customer the check and paid off documents. Contact- Carolyn Parker
First Citizens
Bank June 2003- May2007
Sales Finance Raleigh, NC
Audit
I audited contracts sent from car dealers for accuracy. After auditing the
contracts I was responsible for keying all data in the system. Contact -
Fred Thomas
First Citizens Bank
August 2001- June 2003
Sales Finance Data Clerk
Raleigh, NC
I received faxes from car dealers across North Carolina and South
Carolina to process car loans and forward to loan officers.
Retained data in an orderly fashion in file cabinets. Contact -
Fred Thomas
First Citizens
Bank March 2000-August 2001
Adjustment Raleigh, NC
Specialist
I researched discrepancies for all branches and home office. I applied
debits and credits to customer accounts as needed. This involved
interaction and follow-through with other banking institutions to ensure
proper corrections were made. I was also responsible for keying
information to the Federal Reserve Bank.
Contact - Denis Pearson
First Citizens Bank
March 1999- March 2000
Quality Control
Raleigh, NC
I received and evaluated imaging film from an outsourcing company. I worked
in a secured area and had responsibility for making sure the film of all
bank transactions are readable and correct.
Kelly
Management October 1997-March 1999
Cash Processor Raleigh, NC
I balanced the billings and keypunched them. I also communicated with
different mortgage companies and different levels of management when the
billings did not balance. I sorted, analyzed, tallied, reconciled and
keypunched cert batches. I am familiar with cash processing as it applies
to accounting procedures. Contact- John Bouche
Kelly
Management October 1997-March 1999
Computer Raleigh, NC
Scanner I
Involved in computer scanning and indexing. Opened mail & prepped for
scanning and followed through with filing the documents. Contact- John
Bouche
Kelly
Management January 1996-June 1996
Microfilm Raleigh, NC
Processor II
I worked for INET Corp. doing microfilming, computer scanning and imaging.
I utilized the computer to do research and obtain information from prepared
tapes. I also made tapes from the hard drive by utilizing the database. I
was the key person in charge when the manager was away from the office.
Contact- Danielle Yelton Manager - Charles Lucas
Kelly
Management February 1994- August 1995
Microfilm Raleigh, NC
Processor I
I worked for GE Records Management as a microfilm processor. I did
computer research and pulled information from an imager and computer tapes.
I was the key person trained on all new equipment, camera, microfilming
and computer imagers.
Contact- Danielle Yelton Manager- Marilyn Miller
SMI Imaging
October 1997- March 1999
Image Raleigh, NC
Processor
I handled microfilming and imaging for specific jobs assigned to me. I
also utilized the computer to enter job information, such as the job number
and number of frames required for each job. Accuracy was very important
since this information is used to bill customers for the work I performed.
Contact/Manager- Jeff McIntyre
Brendle's
Assistant Department August 1995- January 1996
Manager Cary, NC
I was assistant department manager and I performed sales clerk duties. I
analyzed the inventory on the shelves, controlled the stock and ordered
inventory as needed. Contact/Manager- Charles Lucas
Cloth Word
Sales Clerk July 1992- January 1994
Wilmington, NC
I was assistant department manager and I performed sales clerk duties. I
analyzed the inventory on the shelves, controlled the stock and ordered
inventory as needed. Contact/Manager- Charles Lucas
References will be furnished upon request