Training Software

Stan Wachtel

*** *** ***., #****, *** York, NY 10001 ( Phone: 347-***-**** ( e-mail:

******@*****.***

Linkedin Public Profile: http://www.linkedin.com/in/stanwachtel

SENIOR SOFTWARE TRAINER / TRAINING MANAGEMENT / PROJECT MANAGEMENT

PROFILE

High-performing and result oriented senior-level software trainer, skilled

in deploying adult-learning modalities, thus guiding adults through

engaging, breakthrough learning opportunities. Critical thinker with fresh,

seasoned insights that encourage development. Intuitive trainer who

provides leadership and coaching to help others become better trainers.

Strategic team leader who utilizes creativity to analyze group dynamics,

build and reinforce alignment, and enhance a teams' ability to perform with

a full sense of coordination and unity.

QUALIFICATION SUMMARY

< 10 years experience of technical & non-technical training for company

employees and various clients

< Proven expertise in successful project management of technical and non-

technical projects

< Experienced as a training manager, coach and mentor of other training

teams

< Solid reputation for finding creative training solutions

< Consistently at the top of trainer satisfaction surveys

< Experienced in generating profitable software sales

PROFESSIONAL EXPERIENCE

Stan Wachtel and Associates, New York, NY - offers training, software

development/support 2010 - Present

Senior Training Consultant

. Operate and function as a Senior Consultant specializing in improving

individual and organizational performance and providing extensive

training programs for clients.

. Create innovative programs that positively and strategically impact

business objectives and yield fuller functioning organizations.

. Deploy large-scale rollouts for employees by providing well-formulated

plans for consulting engagements and communicating detailed product

knowledge.

. Spearhead projects for clients, resulting in strategy and

implementation of change initiatives; define and direct project goals,

objectives, success factors, milestones, and risks.

. Provide value-added service by improving learning and achievement,

enhancing staff communication and addressing clients' concerns.

. Apply "out of the box" training solutions into focus that might

otherwise go unnoticed thereby creating an energetic and inspired

atmosphere.

. Improve operational efficiency by diagnosing and resolving educational

problems and conflicts.

Cr dit Agricole CIB, New York, NY - offers consumer, corporate and

investment banking 2004 - 2010

Vice President - Systems Training Specialist

. Increased technical skills, productivity and work efficiency for 1,000

New York branch employees by conducting classroom training sessions on

proprietary banking and Microsoft Office applications.

. Consistently met software deployment deadlines by managing and guiding

a team to identify user's needs and expectations, created

implementation plans and tracked systems and processes.

. Created all customized training courses and learning aids/manuals for

bank lending databases and risk analysis software which supported new

workflow concepts and processes.

. Eliminated costly travel and reduced training expenses by designing

and developing an extensive eLearning library of training tutorials

using Macromedia Captivate for use by all company employees.

. Customized the distribution, tracking, and reporting of several

Learning Management Systems (LMS) and co-developed mandatory on-line

compliance training together with Human Resources.

. Developed and maintained an internal website containing various

employee training resources, thereby significantly reducing time and

company expenses required to disseminate the information.

. Supported software upgrades and new rollouts by providing distant e-

learning sessions, demonstrations, and user conferences leveraging

Placeware and WebEx.

CT Corporation, New York, NY - software provider for legal and financial

professionals 2001 - 2004

Senior Financial Applications Trainer

. Maintained high quality training and software support for end-user

success by managing, coaching, and mentoring a team of 5 company

instructors.

. Consistently increased yearly software sales by 25% or more on

numerous financial software applications to Fortune 500 companies

throughout the U.S by in-person or WebEx demonstrations.

. Provided classroom training on numerous financial software products to

large corporate clients for the purpose of SEC compliant EDGAR

filings, stock option plan administration, employee stock purchase

plans, insider reporting (Section 16), restricted stock (Rule 144),

and performance plan administration.

. Maintained compliance with SEC regulations by creating, revising, and

updating materials involved in all classroom training including

exercises, reference sheets, and instructor guidelines.

. Conducted annual performance testing for the training department and

sales team ensuring all employees remained current on SEC government

filing regulations.

. Implemented testing plans and evaluated end-user requested

enhancements by working closely with quality assurance and developers.

. Supported all on-site installations as well as upgrades, patches,

modifications and software functionality.

New Horizons Computer Centers, New York, NY - world's largest IT training

company 2000 - 2001

Computer Applications Instructor

. Developed and prepared new class curriculum within days of instruction

deadlines into a creative program which trained adult students in a

wide variety of computer applications.

. Cultivated student comprehension by utilizing rich interactive visuals

to strengthen retention.

. Consistently averaged highest monthly instructor satisfaction scores

of 9.6 - 9.9 (a score of 10.00 is considered perfect) from course

evaluations submitted by students.

TECHNICAL KNOWLEDGE

< Expert level proficiency in MS Office: Word, PowerPoint, Excel,

Access, Outlook, FrontPage & Visio

< Macromedia Captivate, Robodemo, Dreamweaver, Lotus Notes, MS SQL

Server, HTML, XML

EDUCATION/CERTIFICATIONS

< BA, Business Communications - San Diego State University

< CompTIA A+ Certified Computer Technician

< CompTIA Network+ Certified Network Technician

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